ERC Employee Reviews | Comparably
ERC Claimed Company
ERC is one of the top international BPO (Business Process Outsourcing) and full service provider for every aspect of the customer lifecycle. We’re dedicated to help you engage a strong relationship with your customers by delivering the best experience, care and support through our experienced call centers. read more
EMPLOYEE
PARTICIPANTS
26
TOTAL
RATINGS
287
HR or Marketing? Claim Your Free Employer Account

ERC Employee Reviews

Out of 37 ERC employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping ERC improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

Team work, decision making and enthusiasm

Open door policy and very down to earth

continues to look for ways to grow

Our leadership team is innovative and humble.

They strive to see growth in their employees.

What does the leadership team need to get better at?

Leadership Reviews

Finding their replacements to properly run the company

Commucation is key, i wish thet understood that.

What is the best part about your compensation package?

Compensation Reviews

The compensation package works for me and my needs for me as a person and my family.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel normal and hopping a better pay in future

base is slightly low can be off set by bonus

A truly authentic culture that did more than lip service to its employees

With inflation i can barely survive

Can be stressful at times could be a better pay rate hourly.

What are some of the best things about your team?

Team Reviews

all are professional railway engineers and highly qualified

fun people to work with, team players

Good people just trying to live their lives and be as happy as they can

They actually care, they help more than management

Our team is very TEAM focused. We all want to help each other.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ERC yet.
Be the first to contribute a review.

What is most positive about the culture and environment at your company?

Environment Reviews

Team work and good communication among workers striving for success

some of the people I work with are great

They yell about metrics all day and demand making calls even though we lack inventory

We embrace diversity and inclusion.

Its Like One Big Family

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ERC yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

Interview process was seamless Hiring Manager very informative

I like that I could be myself.

Get to take a sneak peak of what you maybe involved in if you get the job its a rush

What would you improve about your company's interview process?

Interviews Reviews

Not really anything, it was so long ago

What makes you most happy at work?

Outlook Reviews

Being enthusiastic and circled by energetic engineers

I love the people I work with.

What's going wrong and how can it be improved?

Outlook Reviews

Poor leadership from the top down and chaotic processes that change every day

At this point, nothing. They keep losing people.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ERC yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of ERC yet.
Be the first to contribute a review.

×
Rate your company