ERC Claimed Company
ERC is one of the top international BPO (Business Process Outsourcing) and full service provider for every aspect of the customer lifecycle. We’re dedicated to help you engage a strong relationship with your customers by delivering the best experience, care and support through our experienced call centers. read more
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There really isn't a leadership team. Its run by a group that has been over paid to put up with incompetence, and chaos, with a goal of lining the pockets of a couple of people at any cost. I am unfortunately in a position that I need the money or i would quit to escape the toxic culture.
What does the leadership team need to get better at?
Finding their replacements to properly run the company
What is most positive about the culture and environment at your company?
some of the people I work with are great
What's going wrong and how can it be improved?
Poor leadership from the top down and chaotic processes that change every day
Why do you feel undervalued and what would make you feel better about your compensation?
A truly authentic culture that did more than lip service to its employees
What are some of the best things about your team?
Good people just trying to live their lives and be as happy as they can
Other Employee Reviews for ERC
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