Hire smart people to lead the business
They're a friendly bunch of folks!
Down to earth interview approach
Getting paid for overtime or getting performance bonuses based on the profit contribution made to the business
Allow staff to actually have some autonomy to run projects they're better placed to run than the leadership team. Focus on commercial outcomes
Focussing on commercials and strategy while being supportive and transparent. Stop playing politics for personal gain and accept that a lot of people who've been hired into expert roles know 10x more than the leadership team about their subject matter, so let them make decisions