At America's Best, our mission is ""to deliver the best value in quality eye care and eyewear at the low prices America deserves...every day."" We promise to deliver quality eyewear products and professional eye care at the lowest prices in sight. All areas of our company - retail store operations, training, laboratories, professional services and marketing - are focused on consistently delivering on this promise. read more
First off the training is crap. I've been there for a month already and I feel i should be comfortable ringing up people but I've been trained by 3 different people, 3 different ways and it's ridiculous. The manager helped me once with a customer and that was the easiest way to ring someone in.
What did you like most about the interview process?
They managers were nice and send enthusiastic about the company but that ask changed once you get in there
What's going wrong and how can it be improved?
Customers compassion about having it take forever to get in and out. That is expensive and most employees make it harder on others
What does the leadership team need to get better at?
Helping employees learn the quickest and easiest ways to get a customer in and out if the store. If it wasn't for one certain person helping me I'd done walked out. It acts like it kills them to help you do something when that's their job.
What do your coworkers need to improve and how could you work together better?
Instead of some acting like they know everything and acting like they're the only ones that do anything. Everyone needs to work together and make it a great place to quell. You're suppose to help each other out instead of making it harder on each other.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like the pay should be more with the nonsense that we put up with from the so called leaders. Im glad I have a job but I don't enjoy getting up and going everyday cause of the atmosphere and some of the people there.
Other Employee Reviews for America's Best Contacts & Eyeglasses
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