Zillow Employee Reviews
Out of 252 Zillow employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Zillow improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Zillow compared to all other departments at the company. The Sales team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are great at communicating, and genuinely seem to care about their staff. They have been super helpful with onboarding. There is no lack of information here.
I have not met with the leadership team,but my guess is their planning to present something for people to except quickly.
Leadership team is collaborative and smart
My manager genuinely cares and is invested in my success
Everyone is great with employees, make perfect environment for work.
What does the leadership team need to get better at?
Putting their people (employees) first, over their stockholders
Get more structured and realistic
Identifying and weeding out toxic employees at all levels. Toxic employees coddle leadership and get preferential treatment to the detriment of morale for the rest of the team.
This company just needs a complete management overhaul. Just a completely toxic environment
Recognizing when there is a problem with a specific manager and addressing it rather than churning through good staff. I know one manager that has had 4 new hires.lwave in under 6 months due to bullying behavior. They just continue to allow the cycle to occur.
What is the best part about your compensation package?
Great base pay, equity awards add lots of incentive company paid health insurance is amazing
Competitive salary, unlimited PTO, and very good benefits
Benefits and or RSU stocks
Salary and stock options are in line with almost all companies except for Google and Facebook.
Review from Customer Support Dept
The benefits and stock options.
Why do you feel undervalued and what would make you feel better about your compensation?
The hiring pitch at ZHL is completely broken and dishonest. The recruiters tout the success of ultra-compensated loan officers, only to find out AFTER you get hired they are being spoon fed preferred business from Zillows Realtor network, The reality is only a tiny % are given this opportunity
Getting more compensation would make me feel more valued
More equitable pay for my job responsibilities compared to other roles with more limited scope which also get paid more and have more job growth potential.
They talk like they value employees, but their actions prove otherwise
They present a commission compensation package that seems fair until you're in the job for awhile and start to understand all the management loopholes that explain why you don't receive the commissions you thought you were entitled to
What are some of the best things about your team?
We all come from the same background and have the same goals. It's a small industry and alot of us have known each other for decades, or at least know the same people.
Fun, Talented, Creative, Diverse, Hardworking
Review from Marketing Dept
Fun and hardworking people. Everyone pitches in.
Review from Sales Dept
My team consists of excited and kind individuals
Great transparency and team work
What do your coworkers need to improve and how could you work together better?
Everyone is just on their laptops, and the manager is often dismissive of ideas and ridicules ones that he just does not like. As a result, only the brave ones speak during meetings, and everyone else is just on their laptop doing other stuff.
Review from Engineering Dept
The sales floor is constantly scared of being fired. It has lead to deal stealing and unethical sales tactics that hurt ZG as a brand
Review from Sales Dept
so negative no positive attitudes very unprofessional
Review from Marketing Dept
Professionalism in the work place. Zillow is an amazing company to work for and should not be taken advantage for having an amazing culture
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Some of the front line leaders are so real and incredibly hardworking
Inclusiveness is off the charts.
Work from home culture supported and championed
Review from Marketing Dept
The pay and benefits along woth other great resources to succeed
Trust to complete work remotely when it works best for the employee, majority of team members are available to jump on an urgent item when needed.
What needs to change to make the company culture better?
Listen to employees that continually report toxic managers. Don't tell employees they make it up in their head.
More stricter vetting of managers. Tenure should not be a reason to promote someone to management.
Review from Engineering Dept
the worst attitude need open communications
Review from Marketing Dept
What did you like most about the interview process?
Everyone was super nice and super friendly.
Recruiter explained each step completely and was timely in their responses
HR was very nice and helped me a lot
Nothing specific comes to mind
Streamlined, friendly recruiters, engaging interviews.
What would you improve about your company's interview process?
Too many interviews that had nothing to do with the job I was hired for
Internal mobility is a challenge because managers do not always understand what internal mobility processes are in place and there is a lot of miscommunication and unrealistic expectations
Review from Sales Dept
What makes you most happy at work?
When I feel my skill set and contributions are valued
Being a part of a larger design team
Review from Marketing Dept
Trying new things and learning about future rollouts.
Review from Sales Dept
Getting to come up with new ideas to build
Getting to come up with new ideas and see them through
What's going wrong and how can it be improved?
Transparency would be a great start
Review from Sales Dept
I do the same thing 200 times a day. Special projects should be offered more frequently without the consequence of receiving a lower bonus.
Review from Customer Support Dept
What do you like best about your company?
Amazing culture and benefits.
The balance between stability and moving fast.
Review from Engineering Dept
What would you most like to see improved at your company?
Be careful with growth! We need to maintain our spirit of moving fast.
Review from Engineering Dept