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AAA The Auto Club Group Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The best part about the job is leaving at the end of the day and not working on the weekends.
Actually knowing that it is the end of the day, and that I get to go home.
Review from Customer Support Dept
Customers love when we show up and help them with whatever issues they are having
When people are friendly on the road
The ability to help people with their cars
Review from Customer Support Dept
Just being there to do my job. Its enjoyable.
Being able to share my experiences and ideas.
Helping people out and feeling independent.
Great environment with no micromanaging
My coworkers and overnight manager
Review from Customer Support Dept
What's going wrong and how can it be improved?
Lack of communication in addressing issues.
A shakeup at the top and seeing why there is such a high turnover rate .
Bring in some competent leadership, LISTEN to your employees. Stop offshoring important tech departments because that has been a complete failure
Promote from within. Train more, listen more
The negativitiy is overwhelming. The bullies run the show, management and hr cowers, and everyone else tries to stay out of the way. If you try to address a situation it gets glossed over. I feel sorry for our customers they are paying the price financially for this lack of integrity.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of AAA The Auto Club Group yet.
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What would you most like to see improved at your company?
Management being held responsible for their actions
Review from Customer Support Dept
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