ABF Freight Culture | Comparably
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ABF Freight Claimed Company
ABF Freight®, an ArcBest® company, is one of the nation’s largest and most trusted less-than-truckload (LTL) carriers. With nearly 100 years of experience, and over 240 service centers serving all 50 states, Canada and Puerto Rico, ABF provides best-in-class LTL transportation for industries of all types and companies of all sizes. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, or requests for personal information. read more
EMPLOYEE
PARTICIPANTS
106
TOTAL
RATINGS
759

ABF Freight Company Culture

ABF Freight Culture

This score is derived from employee ratings & reviews
3.8/5
ABF Freight's Overall Culture is rated B

Top Rated Culture Dimensions

ABF Freight CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Seth Runser ABF Freight's CEO
Seth Runser
71 /100

Diversity at ABF Freight

Women at ABF Freight

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at ABF Freight have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

ABF Freight eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies on Comparably

Recommend to a Friend?

17

ABF Freight employees are 17% more likely to recommend ABF Freight as a great place to work

53%Promoters
11%Passives
36%Detractors

Working at ABF Freight

Working at ABF Freight is rated average by 106 employees, across various culture dimensions. ABF Freight employees are most satisfied about Compensation, Perks And Benefits, and Happiness categories, putting ABF Freight’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Fort Smith, AR. See below in detail how working at ABF Freight was rated by employees.

Overall Company Culture at ABF Freight

B

Overall Company Culture at ABF Freight is rated B

Last updated 2 months ago

Top
35%

ABF Freight ranks in the Top 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 106 Employees

View Results
0
20
40
60
80
100
Operations
78
Operations78

ABF Freight Employee Reviews

Out of 70 ABF Freight employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping ABF Freight improve their work culture.

85%
15%
Positive Reviews85%
Constructive Feedback15%

Positive Reviews From ABF Freight Employees

  • What did you like most about the interview process?
    Feel comfortable in the interview
  • What makes you most happy at work?
    Make my customers happy and come back
  • What is the best part about your compensation package?
    Pay and health package all benenits

Constructive Feedback From ABF Freight Employees

  • What needs to change to make the company culture better?
    Everbody needs get along work together
  • What does the leadership team need to get better at?
    Treating some of the employers better
  • What do your coworkers need to improve and how could you work together better?
    Take pride in ther job a lot of people dont understand this is the last company like this standing

ABF Freight Company Information

ABF Freight Company Overview

ABF Freight®, an ArcBest® company, is one of the nation’s largest and most trusted less-than-truckload (LTL) carriers. With nearly 100 years of experience, and over 240 service centers serving all 50 states, Canada and Puerto Rico, ABF provides best-in-class LTL transportation for industries of all types and companies of all sizes. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, or requests for personal information.

ABF Freight was founded in 1923 and its current CEO is Seth Runser. Since its inception 103 years ago, ABF Freight has grown to 11000 employees.

ABF Freight Mission, Vision & Values

ABF Freight Mission Statement

To connect and positively impact the world through solving logistics challenges.

ABF Freight Vision Statement

We’ll Find a Way — is a testament of what our customers say about us. Our customers tell us that we say “yes” more often; we’re the kind of company that partners with them to problem-solve and make things happen. In short, we do the hard things well.

ABF Freight Values

  • Creativity
  • Integrity
  • Collaboration
  • Growth
  • Excellence
  • Wellness

Sustainability and Corporate Social Responsibility at ABF Freight

We understand that our business has a significant impact on the environment, and we remain committed to improving sustainability across our organization and operations. To do this, we continuously identify areas for improvement and research and invest in equipment, technologies and processes that can reduce our carbon footprint and that of our customers. While we’ve been mindful of the environment throughout our history, we have recently made significant strides that are helping create a more sustainable supply chain and a healthier planet.

Learn more about our environmental efforts here: https://arcb.com/investor-relations/environmental-sustainability

Headquarter3801 Old Greenwood Rd
Fort Smith, AR 72903
United States of America
Websitearcb.com/shippers/solutions/less-than-truckload/abf-freight
Founding Date1923
Company StatusPublic
StockARCB
Jobsjobs.abf.com/abfjobs
Social Sites

ABF Freight Competitors

ABF Freight competitors include XPO, Old Dominion Freight Line, and Saia Motor Freight. ABF Freight ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ABF Freight compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    XPO's Logo
    XPO
    4.5/5
  2. #2
    ABF Freight's Logo
    ABF Freight
    3.8/5
  3. #3
    Old Dominion Freight Line's Logo
    Old Dominion Freight Line
    3.8/5
  4. #4
    Saia Motor Freight's Logo
    Saia Motor Freight
    3.2/5

ABF Freight Employees

ABF Freight has 11000 employees. 106 employees at ABF Freight have reviewed ABF Freight across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 106 ABF Freight employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ABF Freight are pleased with their total compensation at ABF Freight, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ABF Freight are generally satisfied with their team. 106 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at ABF Freight are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ABF Freight believe the environment at ABF Freight is positive. Most Participants believe the pace of work at ABF Freight is comfortably fast. About 30% of the employees at ABF Freight work 8 hours or less, while 23% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ABF Freight are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ABF Freight - Employee Onboarding

The prevailing opinion from Comparably users in Fort Smith, AR about their company is that it was prepared on their first day. Fort Smith, AR employees concluded that their overall onboarding experience was positive. 66% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ABF Freight KPIs and OKRs

At this moment no ABF Freight employees have provided insight into whether or not they clearly understand ABF Freight's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ABF Freight CEO & Leadership

ABF Freight CEO - Seth Runser

Seth Runser ABF Freight's CEO
71 /100

ABF Freight’s CEO Seth Runser started in this role in 2026. Seth’s approval rate is just above average, putting Seth in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Fort Smith, AR. Seth Runser is well regarded by employees for the Compensation ABF Freight offers, and ranks among the Top 5% of CEOs by employees in that category. Seth is most liked by employees in the Operations department and Female employees. However, employees with Over 10 Years experience have a slightly unfavorable view of the CEO. When compared to ABF Freight’s competitors, Seth Runser ranks just above Saia Motor Freight’s CEO Richard ODell. With Seth’s leadership, ABF Freight employee respondents are most happy about their Compensation and Perks And Benefits. Seth was rated slightly below average for Environment.

ABF Freight Leadership

The ABF Freight Executive Team is rated a “B” and led by CEO Seth Runser and President, ABF Freight Matt Godfrey

  • Seth Runser  CEO / President

    Seth Runser CEO / President

    Seth Runser is President and Chief Executive Officer of ArcBest® and serves on the company’s Board of Directors. With... read more

  • Matt Godfrey President, ABF Freight

    Matt Godfrey is president of ABF Freight®, an ArcBest® company and one of the nation’s largest, most trusted... read more

ABF Freight Salaries

How much does ABF Freight pay?

How much do people at ABF Freight get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ABF Freight is $129,858, or $62 per hour, while the estimated median salary is $131,766, or $63 per hour.

At ABF Freight, the highest paid job is a Director of Sales at $228,595 annually and the lowest is a CS Rep at $46,657 annually. Average ABF Freight salaries by department include: Engineering at $141,521, IT at $110,667, Product at $161,729, and Customer Support at $70,604. Half of ABF Freight salaries are above $131,766.

39 employees at ABF Freight rank their Compensation in the Top 5% of similar sized companies in the US (based on 119 ratings) while 39 employees at ABF Freight rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 39 ratings).

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$123k
$123k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$238k
$238k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$297k
$297k100th Percentile
$129,858*
Average Compensation
$131,766*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ABF Freight Salaries by Department

Explore ABF Freight Salaries

Diversity & Inclusion at ABF Freight

The Diversity score provides insights into how diverse employees feel and rate their work experience at ABF Freight across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 70/100
Department - Operations
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ABF Freight Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

ABF Freight PTO

ABF Freight PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ABF Freight Careers

ABF Freight Jobs

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Frequently Asked Questions regarding ABF Freight

What is ABF Freight address?

ABF Freight location is at 3801 Old Greenwood Rd

Who is the CEO of ABF Freight?

ABF Freight CEO is Seth Runser, their score by employees is 71

What is ABF Freight eNPS?

The eNPS for ABF Freight is 17

What is the salary for Executive Assistant in ABF Freight?

Executive Assistant average salary in the US is 74k

What are the salaries in the HR in ABF Freight?

The average salaries for HR in ABF Freight is 126k

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