ADT Corporation Employee Reviews
Out of 194 ADT Corporation employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping ADT Corporation improve their work culture. The Customer Support team, with 94% positive reviews, reports the best experience at ADT Corporation compared to all other departments at the company. The Operations team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Caring at all about employees
The executive is clueless about how the field actually works
Diversity. Bunch of old white men with archaic ideas that govern based on fear and intimidation that spreads throughout middle management.
The ability to be reasonable and understanding with out constant negativity. Having a manager spend one day a month in the field seeing the conditions and working with a tech to give them some understanding.
be real be a thoughtful boss
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Increase base salaries for employees and introduce stock
How technician are mistreated along with customers
Review from Operations Dept
pay is low, bonus is good. no equity unless you are a Director. benefits are trash.
Compensation is well below other industries, field employees are paid poorly while the company is top heavy with VPs
match the pay other equal companies.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
No one care about the company
They need to hire people that actually know what they are doing and how to treat everyone equal
Review from Customer Support Dept
What needs to change to make the company culture better?
For management or executives to do what they say they are going to do.
Review from Operations Dept
Eliminating micromanagement & focusing on getting or making better equipment
Review from Operations Dept
Less negativity from management and more management involvement.
Make sure the employees are well informed.
Review from Operations Dept
What would you improve about your company's interview process?
Explaining pretty much everything starting from salary, workplace. etc
Review from Operations Dept
We had to reinterview for our jobs in front of the entire executive team, it was ridiculous
What's going wrong and how can it be improved?
Customer service is a joke
Adt needs to listen to its employees. The company is so inefficient
Set a solid plan of growth other than growth by acquisition. Respect employees and clients. Understand without either you are going to fail.
Review from Sales Dept
The business model is horrid but the actual service is a good thing. Retool the profit margin to allow a bit of loss to retain business.
Review from Operations Dept
What would you most like to see improved at your company?
everything needs to be reformed