Advance America Employee Reviews
Out of 80 Advance America employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Advance America improve their work culture. The Sales team, with 47% positive reviews, reports the best experience at Advance America compared to all other departments at the company. The Finance team offered the most constructive feedback, with 73% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The ability yo get information and kindness
Very knowledgeable and good about making decisions
Leadership cares about the success of the company.
Review from Sales Dept
Being on top of communicating changes to us.
Review from Sales Dept
They care about the customers first and foremost and listen to their team
What does the leadership team need to get better at?
Tone, Managing People, Decision Making, Caring about their employees would be nice
Outsource the CSS department and call center.
Being transparent and honest with all employees, not s select few
Communication is key ! And being on time
Everyone needs to go and revamp the culture
What is the best part about your compensation package?
good profit sharing and bonus program
Why do you feel undervalued and what would make you feel better about your compensation?
As a director of operations, i make significantly less than others in my role inside and outside of the organization
Completely, 15 dollars an hour is a joke.
Nothinh to say ! Thanks
Benefits could be a lot better than whats offered
Pay me fairly on time, also bonus are not givinging fairly
What are some of the best things about your team?
Customer focus going out of their way
Positive attitude and helpful when asked
Teamwork, communication, and a positive mental attitude
Review from Sales Dept
My team is hard working and dedicate to creating a great product for the customers and team members
the team is great, we get along and get it done quickly
What do your coworkers need to improve and how could you work together better?
Meet them. Never seen them.
Nothing at all ! Need better pay
Less gossip and more being a team player
Review from Sales Dept
GOSSIP THAT IS WHAT THEY DO. THEY CALL AND GOSSIP
Review from Finance Dept
communicating wat needs done and deadlines. How and why procedures are in place
Review from Finance Dept
What is most positive about the culture and environment at your company?
Our wonderful clients & their stories & history
Talking to other managers wondering if we will ever get help from our DDO.
Good quality people to work
We are always striving to better our knowledge to be able to help our customers achieve their version of financial stability.
Review from Sales Dept
We work as a team across the state
Review from Finance Dept
What needs to change to make the company culture better?
For them to listen more
Nothing at all , its fine for the people who work there
Better communication and value employees
Review from Sales Dept
WORK ON LEVEL OF PROFESSIONALISM TOWARD EACH OTHER AND CUSTOMER
Review from Finance Dept
I have been here for years and they on rare occasions will make a kind gesture to try and make things alright, but are transparent that they only care about field employees as a way to make them bigger paychecks.
Review from Sales Dept
What did you like most about the interview process?
Friendly Chit Chat Casual Conversation
Difficult questions being asked long interview
Several interviews before a hiring decision is made
Review from Sales Dept
It was quick and to the point
Wasn't intimidating; Family environment seemed like a nice place to work
Review from Finance Dept
What would you improve about your company's interview process?
Outsourcing the HR department or starting over.
Stop the racial and pollitical commets
What makes you most happy at work?
Helping the customers in need.?
Interactive with team members daily
When i was aloud to perform my job duties without fear of retaliation, this was my sanctuary and now i fear going to work due to im not allowed too be a boss and do my job effectively, which is hurting this center and your company mission!.. my Reputation has been destroyed by lies and manipulation!
Providing excellent customer service in a professional manner
Review from Sales Dept
Sometimes I feel undervalued and inspire
What's going wrong and how can it be improved?
We live in fear of store closures and layoffs constantly
Laziness, with the negative view customers have
Review from Finance Dept
Care about your employees at the bottom levels. Listen to them. Instead we are given enough work (the same amount of work to do per day that existed for years) and then always given new things to do on a weekly/daily basis without removing any other tasks, adding manpower, etc All. The. Time.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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