Advance America Culture | Comparably
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Advance America Claimed Company
Advance America is dedicated to helping people achieve financial stability. Our customers are more than transactions; each interaction reflects our commitment to respect, understanding, and transparency. Through our seamless online and in-store services, we provide access to financial solutions they need to keep moving forward. read more
EMPLOYEE
PARTICIPANTS
82
TOTAL
RATINGS
743

Advance America Company Culture

Advance America Culture

This score is derived from employee ratings & reviews
2.8/5
Advance America's Overall Culture is rated D+

Top Rated Culture Dimensions

Advance America CEO

Top 50%Top 50% of Similar Size Companies on Comparably
 Advance America's CEO
68 /100

Diversity at Advance America

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at Advance America have rated Environment, Meetings, and Team as the highest categories they have scored

Women at Advance America

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Advance America have rated Environment, Leadership, and CEO Rating as the highest categories they have scored

Advance America eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-34

Advance America employees are -34% more likely to recommend Advance America as a great place to work

27%Promoters
12%Passives
61%Detractors

Working at Advance America

Working at Advance America is rated below average by 82 employees, across various culture dimensions. Advance America employees rate Office Culture highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Advance America’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Asheville, NC. See below in detail how working at Advance America was rated by employees.

Overall Company Culture at Advance America

D+

Overall Company Culture at Advance America is rated D+

Last updated months ago

Bottom
25%

Advance America ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 82 Employees

View Results
0
20
40
60
80
100
Sales
74
Sales74
Customer Support
53
Customer Support53
Finance
43
Finance43

Advance America Employee Reviews

Out of 80 Advance America employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Advance America improve their work culture.

46%
54%
Positive Reviews46%
Constructive Feedback54%

Positive Reviews From Advance America Employees

  • What did you like most about the interview process?
    Friendly Chit Chat Casual Conversation
  • What is most positive about the culture and environment at your company?
    Our wonderful clients & their stories & history
  • What do you like best about the leadership team?
    The ability yo get information and kindness

Constructive Feedback From Advance America Employees

  • What's going wrong and how can it be improved?
    We live in fear of store closures and layoffs constantly
  • What needs to change to make the company culture better?
    For them to listen more
  • Why do you feel undervalued and what would make you feel better about your compensation?
    As a director of operations, i make significantly less than others in my role inside and outside of the organization

Advance America Company Information

Advance America Mission, Vision & Values

Advance America Mission & Values

Advance America is dedicated to helping people achieve financial stability. Our customers are more than transactions; each interaction reflects our commitment to respect, understanding, and transparency. Through our seamless online and in-store services, we provide access to financial solutions they need to keep moving forward.

Headquarter322 Rhett St
Greenville, SC 29601
United States of America
Websitewww.advanceamerica.net/
Founding Date1997
Company StatusPrivate

Advance America Competitors

Advance America competitors include ACE CASH EXPRESS, Enova International, and Check 'n Go. Advance America ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Advance America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    ACE CASH EXPRESS' Logo
    ACE CASH EXPRESS
    4.2/5
  2. #2
    Enova International's Logo
    Enova International
    3.7/5
  3. #3
    Check 'n Go's Logo
    Check 'n Go
    3.3/5
  4. #4
    Advance America's Logo
    Advance America
    2.8/5
  • Culture Video

Advance America Employees

Advance America has 2300 employees. 82 employees at Advance America have reviewed Advance America across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 82 Advance America employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Advance America are mostly dissatisfied with their total compensation at Advance America, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Advance America are not very pleased with their team. 82 Participants grade the quality of their coworkers a D. The majority believe the meetings at Advance America are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Advance America believe the environment at Advance America is positive. Most Participants believe the pace of work at Advance America is moderate. About 70% of the employees at Advance America work 8 hours or less.

Overall, the employees at Advance America are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Advance America employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Advance America report the work pace is moderate
Work Pace
A Day in the Life
54% of Advance America employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Advance America employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Advance America employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
50% of Advance America employees call their work environment negative
Environment

Joining Advance America - Employee Onboarding

The prevailing opinion from employees about joining Advance America is that the company was prepared on their first day. Advance America employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Advance America KPIs and OKRs

At Advance America 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Advance America's KPIs and OKRs is essential for its success. Out of 6 Advance America employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Advance America CEO & Leadership

Advance America CEO

 Advance America's CEO
68 /100

is well regarded by employees for the Office Culture Advance America offers, and ranks among the Top 35% of CEOs by employees in that category.

Advance America Leadership

The Advance America Executive Team is rated a “D+”

  • Thomas DeLise Chief Technology Officer

    Thomas DeLise serves as the Chief Technology Officer of Advance America. Thomas started at Advance America in August of... read more

  • Michael Beattie Co-Chief Technology Officer

    Michael Beattie serves as the Co-Chief Technology Officer of Advance America. Michael started at Advance America in... read more

  • Allie Monica Sr. Vice President

    Allie Monica serves as the Sr. Vice President of Advance America.

  • Trudy Boyles Senior Vice President - Customer Experience and Engagement

    Trudy Boyles serves as the Senior Vice President - Customer Experience and Engagement of Advance America. Trudy started... read more

  • Jamie Fulmer Senior Vice President of Public Affairs

    Jamie Fulmer serves as the Senior Vice President of Public Affairs of Advance America.

  • Ladson Belcher Sr VP North America

    Ladson Belcher serves as the Sr VP North America of Advance America. Ladson started at Advance America in October of... read more

  • Craig MacNaughton Vice President - Contact Center Operations and Administration

    Craig MacNaughton serves as the Vice President - Contact Center Operations and Administration of Advance America. Craig... read more

  • Christian Rudolph SVP Finance & Treasurer

    Christian Rudolph serves as the SVP Finance & Treasurer of Advance America. Christian started at Advance America in... read more

  • Laura McCutcheon VP of Marketing

    Laura McCutcheon serves as the VP of Marketing of Advance America.

Advance America Salaries

How much does Advance America pay?

How much do people at Advance America get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Advance America is $112,739, or $54 per hour, while the estimated median salary is $115,438, or $55 per hour.

At Advance America, the highest paid job is a Corporate Counsel at $187,340 annually and the lowest is an IT Support Engineer at $38,011 annually. Average Advance America salaries by department include: HR at $99,554, Admin at $55,189, Design at $97,580, and Engineering at $129,920. Half of Advance America salaries are above $115,438.

32 employees at Advance America rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 102 ratings) while 31 employees at Advance America rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 35 ratings).

Salaries contributed from Advance America employees include job titles like Sales Manager. Comparably data has a total of 1 salary records from Advance America employees.

Last updated months ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$114k
$114k33rd Percentile
50th Percentile
$162k
$162k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$243k
$243k83rd Percentile
100th Percentile
$286k
$286k100th Percentile
$112,739*
Average Compensation
$115,438*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Advance America Salaries by Department

Explore Advance America Salaries

Diversity & Inclusion at Advance America

Diverse employees at Advance America score the company 70/100 across various culture categories, placing Advance America in the Top 40% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Advance America across various culture dimensions.

Ranked Culture the Highest

Women 53/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women 43/100
Department - Finance
Men N/A/100
Diverse Employees N/A/100

Advance America Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Advance America PTO

Advance America's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Advance America's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Advance America's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo50%
Less than $500/mo25%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Advance America Careers

Advance America Jobs

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H1B Visa

In 2019, Advance America applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Advance America has a total of 2300 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Advance America Know You Want To Work There

Overview of Candidates Interested in Advance America on Comparably

Candidates By Department

Sales
33%
All Industries
33%
Admin
33%

Candidates By Location

Miami
33%
Other
67%

Frequently Asked Questions regarding Advance America

What is Advance America address?

Advance America location is at 322 Rhett St

What is Advance America eNPS?

The eNPS for Advance America is -34

What is the salary for Recruiter in Advance America?

Recruiter average salary in the US is 95k

What are the salaries in the Design in Advance America?

The average salaries for Design in Advance America is 98k

How many employees work in Advance America?

Advance America has 2300 employees

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