HR or Marketing?Claim Your Free Employer Account
Advance America Claimed Company
Advance America is a licensed and regulated lender providing convenient loan options online and in store, including cash advances, installment loans and lines of credit. read more
Advance America Company Culture
Advance America Culture
This score is derived from employee ratings & reviews2.8/5
Advance America's Overall Culture is rated D+
Top Rated Culture Dimensions
Diversity
B-Office Culture
B-CEO Rating
C+Leadership
CProfessional Development
CAdvance America CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Jessica Rustin
68 /100
See More
Diversity at Advance America
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Diverse employees at Advance America have rated Environment, Meetings, and Team as the highest categories they have scored
Women at Advance America
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Women at Advance America have rated Environment, Leadership, and CEO Rating as the highest categories they have scored
Advance America eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-32
Advance America employees are -32% more likely to recommend Advance America as a great place to work
| 28% | Promoters |
|---|---|
| 12% | Passives |
| 60% | Detractors |
Working at Advance America
Working at Advance America is rated below average by 87 employees, across various culture dimensions. Advance America employees rate Office Culture highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Advance America’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Asheville, NC. See below in detail how working at Advance America was rated by employees.
Overall Company Culture at Advance America
D+
Overall Company Culture at Advance America is rated D+
Last updated a month ago
Bottom
25%
Advance America ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Advance America Employee Reviews
Out of 80 Advance America employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Advance America improve their work culture.
| Positive Reviews | 46% |
|---|---|
| Constructive Feedback | 54% |
Positive Reviews From Advance America Employees
- What did you like most about the interview process?Friendly Chit Chat Casual Conversation
- What is most positive about the culture and environment at your company?Our wonderful clients & their stories & history
- What do you like best about the leadership team?The ability yo get information and kindness
Constructive Feedback From Advance America Employees
- What's going wrong and how can it be improved?We live in fear of store closures and layoffs constantly
- What needs to change to make the company culture better?For them to listen more
- Why do you feel undervalued and what would make you feel better about your compensation?As a director of operations, i make significantly less than others in my role inside and outside of the organization
Advance America Company Information
Advance America Company Overview
Advance America is a licensed and regulated lender providing convenient loan options online and in store, including cash advances, installment loans and lines of credit.
Advance America was founded in 1997 and its current CEO is Jessica Rustin. Since its inception 29 years ago, Advance America has grown to 2500 employees.
Advance America Mission, Vision & Values
Advance America Mission & Values
Advance America is dedicated to helping people achieve financial stability. Since 1997, we’ve helped millions of families navigate life’s financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most. Making it work looks different for everyone. For us, it means backing you up with simple, honest money solutions that keep you moving forward.
| Headquarter | 322 Rhett St Greenville, SC 29601 United States of America |
|---|---|
| Website | www.advanceamerica.net/ |
| Founding Date | 1997 |
| Tel | 844-562-6480 |
| Company Status | Private |
| Jobs | jobs.havepurpose.com/advanceamerica |
| Social Sites |
Advance America Competitors
Advance America competitors include ACE CASH EXPRESS, Enova International, and Check 'n Go. Advance America ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Advance America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Advance America Employees
Advance America has 2500 employees. 87 employees at Advance America have reviewed Advance America across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 87 Advance America employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Advance America are mostly dissatisfied with their total compensation at Advance America, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Advance America are not very pleased with their team. 87 Participants grade the quality of their coworkers a D. The majority believe the meetings at Advance America are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Advance America believe the environment at Advance America is positive. Most Participants believe the pace of work at Advance America is moderate. About 64% of the employees at Advance America work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Advance America are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Advance America employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Advance America report the work pace is moderate
Work Pace
A Day in the Life
53% of Advance America employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Advance America employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Advance America employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Advance America employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
50% of Advance America employees call their work environment negative
Environment
Joining Advance America - Employee Onboarding
The prevailing opinion from employees about joining Advance America is that the company was prepared on their first day. Advance America employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Advance America KPIs and OKRs
At Advance America 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Advance America's KPIs and OKRs is essential for its success. Out of 6 Advance America employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Advance America CEO & Leadership
Advance America CEO - Jessica Rustin
68 /100
Advance America’s CEO Jessica Rustin started in this role in 2022. Jessica’s approval rate is just above average, putting Jessica in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Asheville, NC. Jessica Rustin is well regarded by employees for the Office Culture Advance America offers, and ranks among the Top 40% of CEOs by employees in that category. Jessica is most liked by employees with 1 to 3 Years experience and employees in the Customer Support department. However, employees with 3 to 6 Years experience have a slightly unfavorable view of the CEO. When compared to Advance America’s competitors, Jessica Rustin ranks just above Check 'n Go’s CEO Gil Shwed. With Jessica’s leadership, Advance America employee respondents are most happy about their Office Culture and Leadership. Jessica was rated slightly below average for Perks And Benefits.
Advance America Leadership
The Advance America Executive Team is rated a “C-” and led by CEO Jessica Rustin, Chief Technology Officer Thomas DeLise, and Co-Chief Technology Officer Michael Beattie
Jessica Rustin CEO / President
Jessica's journey began in 2009 as Associate Corporate Counsel. Since then, she's served in the roles of Chief... read more
Thomas DeLise Chief Technology Officer
Thomas DeLise serves as the Chief Technology Officer of Advance America. Thomas started at Advance America in August of... read more
Michael Beattie Co-Chief Technology Officer
Michael Beattie serves as the Co-Chief Technology Officer of Advance America. Michael started at Advance America in... read more
Allie Monica Sr. Vice President
Allie Monica serves as the Sr. Vice President of Advance America.
Trudy Boyles Senior Vice President - Customer Experience and Engagement
Trudy Boyles serves as the Senior Vice President - Customer Experience and Engagement of Advance America. Trudy started... read more
Jamie Fulmer Senior Vice President of Public Affairs
Jamie Fulmer serves as the Senior Vice President of Public Affairs of Advance America.
Ladson Belcher Sr VP North America
Ladson Belcher serves as the Sr VP North America of Advance America. Ladson started at Advance America in October of... read more
Craig MacNaughton Vice President - Contact Center Operations and Administration
Craig MacNaughton serves as the Vice President - Contact Center Operations and Administration of Advance America. Craig... read more
Christian Rudolph SVP Finance & Treasurer
Christian Rudolph serves as the SVP Finance & Treasurer of Advance America. Christian started at Advance America in... read more
Advance America Salaries
How much does Advance America pay?
How much do people at Advance America get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Advance America is $112,739, or $54 per hour, while the estimated median salary is $115,438, or $55 per hour.
At Advance America, the highest paid job is a Corporate Counsel at $187,340 annually and the lowest is an IT Support Engineer at $38,011 annually. Average Advance America salaries by department include: Design at $97,580, Engineering at $129,920, HR at $99,554, and Marketing at $90,876. Half of Advance America salaries are above $115,438.
35 employees at Advance America rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 109 ratings) while 33 employees at Advance America rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 37 ratings).
Salaries contributed from Advance America employees include job titles like Sales Manager. Comparably data has a total of 1 salary records from Advance America employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $114k | $114k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $243k | $243k | 83rd Percentile |
100th Percentile $286k | $286k | 100th Percentile |
$112,739*
Average Compensation
$115,438*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Advance America Salaries by Department
Diversity & Inclusion at Advance America
Diverse employees at Advance America score the company 70/100 across various culture categories, placing Advance America in the Top 40% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Advance America across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Advance America Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Work From Home Policy
Advance America PTO
Advance America's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Advance America's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Advance America's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Advance America Careers
Advance America Jobs
No Recent Jobs found for Advance America on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Advance America applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Advance America has a total of 2500 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Advance America Know You Want To Work There
Overview of Candidates Interested in Advance America on Comparably
Candidates By Department
Sales | 33% | |
|---|---|---|
All Industries | 33% | |
Admin | 33% |
Candidates By Location
Miami | 33% | |
|---|---|---|
Other | 67% |
Frequently Asked Questions regarding Advance America
What is Advance America address?
Advance America location is at 322 Rhett St
Who is the CEO of Advance America?
Advance America CEO is Jessica Rustin, their score by employees is 68
What is Advance America eNPS?
The eNPS for Advance America is -32
What is the salary for Office Manager in Advance America?
Office Manager average salary in the US is 65k
What are the salaries in the Finance in Advance America?
The average salaries for Finance in Advance America is 89k
×