Advanced Call Center Technologies KPIs and OKRs | Comparably
"Advanced Call Center Technologies (ACT) is a provider of CRM outsourcing for customer service read more
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Advanced Call Center Technologies KPIs and OKRs

At this moment no Advanced Call Center Technologies employees have provided insight into whether or not they clearly understand Advanced Call Center Technologies' KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Advanced Call Center Technologies is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Advanced Call Center Technologies employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes0%
No100%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week50%
Once a month50%
Once a quarter0%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
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