
At Ace Hardware 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Ace Hardware's KPIs and OKRs is essential for its success. Out of 13 Ace Hardware employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Ace Hardware is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Ace Hardware employees shared they generally receive helpful feedback every week or once a quarter, while 50% of Ace Hardware employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.