HR or Marketing?Claim Your Free Employer Account
Ace Hardware Claimed Company
Throughout its 85-year history, Ace has been known as the helpful hardware place by both customers and communities. read more
Ace Hardware Company Culture
Ace Hardware Culture
This score is derived from employee ratings & reviews3.5/5
Ace Hardware's Overall Culture is rated C+
Top Rated Culture Dimensions
Environment
BCEO Rating
B-Executive Team
B-Diversity
C+Leadership
C+Ace Hardware CEO
Top 40%Top 40% of Similar Size Companies on Comparably
John Venhuizen
68 /100
See More
Diversity at Ace Hardware
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Diverse employees at Ace Hardware have rated Professional Development, Executive Team, and Team as the highest categories they have scored
Women at Ace Hardware
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Women at Ace Hardware have rated Outlook, Manager, and Team as the highest categories they have scored
Ace Hardware eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-6
Ace Hardware employees are -6% more likely to recommend Ace Hardware as a great place to work
| 38% | Promoters |
|---|---|
| 18% | Passives |
| 44% | Detractors |
Working at Ace Hardware
Working at Ace Hardware is rated average by 636 employees, across various culture dimensions. Ace Hardware employees are most satisfied about Environment, CEO Rating, and Executive Team categories, putting Ace Hardware’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Chicago. See below in detail how working at Ace Hardware was rated by employees.
Overall Company Culture at Ace Hardware
C+
Overall Company Culture at Ace Hardware is rated C+
Last updated 16 days ago
Top
50%
Ace Hardware ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Ace Hardware Employee Reviews
Out of 724 Ace Hardware employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Ace Hardware improve their work culture.
| Positive Reviews | 80% |
|---|---|
| Constructive Feedback | 20% |
Positive Reviews From Ace Hardware Employees
- What makes you most happy at work?Solving a customer's problem and hearing back from them.
- What is most positive about the culture and environment at your company?We focus on pleasing our customers
- What are some of the best things about your team?Determination and focus on achieving goals.
Constructive Feedback From Ace Hardware Employees
- What does the leadership team need to get better at?They need to be trained in people management. How to treat employees with dignity and respect
- Why do you feel undervalued and what would make you feel better about your compensation?I feel valued because the amount of work they expect from you and what they pay you isn't even close to being fair
- What do your coworkers need to improve and how could you work together better?Respect and act like adults
Ace Hardware Company Information
Ace Hardware Company Overview
Throughout its 85-year history, Ace has been known as the helpful hardware place by both customers and communities.
Ace Hardware Mission, Vision & Values
Ace Hardware Mission & Values
To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.
Ace Hardware Vision Statement
To be the best, most helpful hardware stores on the planet.
Sustainability and Corporate Social Responsibility at Ace Hardware
Responsible for leading, developing, and implementing a long-term sustainability strategy across the organization which includes corporate locations, regional distribution centers, cross docks and import facilities. The scope of the strategy includes initiatives to reduce waste, lower the demand on utilities and report on program results to senior leadership, team members and retailers.
| Headquarter | Oak Brook, IL United States of America |
|---|---|
| Website | www.acehardware.com/ |
| Founding Date | 1924 |
| Company Status | Private |
Ace Hardware Competitors
Ace Hardware competitors include BEHR, The Home Depot, Menards, and Lowe's Home Improvement. Ace Hardware ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Ace Hardware compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Ace Hardware Employees
636 employees at Ace Hardware have reviewed Ace Hardware across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.
Overall, the 636 Ace Hardware employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ace Hardware are not very pleased with their total compensation at Ace Hardware, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ace Hardware are generally satisfied with their team. 636 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Ace Hardware are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ace Hardware believe the environment at Ace Hardware is positive. Most Participants believe the pace of work at Ace Hardware is comfortably fast. About 74% of the employees at Ace Hardware work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Ace Hardware are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Ace Hardware employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Ace Hardware report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Ace Hardware have 0 meetings
Meetings
A Day in the Life
79% of Ace Hardware employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Ace Hardware employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
64% of Ace Hardware employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Ace Hardware employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
61% of Ace Hardware employees call their work environment positive
Environment
Joining Ace Hardware - Employee Onboarding
The prevailing opinion from employees about joining Ace Hardware is that the company was somewhat prepared on their first day. Ace Hardware employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Ace Hardware KPIs and OKRs
At Ace Hardware 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Ace Hardware's KPIs and OKRs is essential for its success. Out of 13 Ace Hardware employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Ace Hardware CEO & Leadership
Ace Hardware CEO - John Venhuizen
68 /100
John’s approval rate is just above average, putting John in the Top 40% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Chicago. John Venhuizen is well regarded by employees for the Environment Ace Hardware offers, and ranks among the Top 35% of CEOs by employees in that category. John is most liked by employees with the company for Less than 1 Year and employees in the Customer Success department. However, employees with the company for 2 to 5 Years have a slightly unfavorable view of the CEO. When compared to Ace Hardware’s competitors, John Venhuizen ranks just above Menards’s CEO John Menard. With John’s leadership, Ace Hardware employee respondents are most happy about their Environment and Executive Team. John was rated slightly below average for Compensation.
Ace Hardware Leadership
The Ace Hardware Executive Team is rated a “B-” and led by CEO John Venhuizen, Head of Analytics & Management Information for Accident & Health Business Craig Parfitt, and cfo Julie Moran
John Venhuizen CEO / President
John Venhuizen serves as the CEO / President of Ace Hardware.
Craig Parfitt Head of Analytics & Management Information for Accident & Health Business
Mr. Craig Parfitt has been the Head of Analytics & Management Information for Accident and Health Business, Europe, The... read more
Julie Moran cfo
Julie Moran serves as the cfo of Ace Hardware.
Surane John Executive Vice President, Chief Merchandising and Sales Officer
Surane John serves as the Executive Vice President, Chief Merchandising and Sales Officer of Ace Hardware. Surane... read more
William Guzik Executive Vice President & Chief Financial Officer
William Guzik serves as the Executive Vice President & Chief Financial Officer of Ace Hardware. William started at Ace... read more
Alison Dowell Vice President Operations, Emery Jensen Distribution
Alison Dowell serves as the Vice President Operations, Emery Jensen Distribution of Ace Hardware.
Ken Nichols SVP Retail Operations
Ken Nichols serves as the SVP Retail Operations of Ace Hardware.
Dan Miller Retired - Vice President, Retail Operations & New Business
Dan Miller serves as the Retired - Vice President, Retail Operations & New Business of Ace Hardware. Dan started at Ace... read more
John Tovar Vice President Operations and New Business
John Tovar serves as the Vice President Operations and New Business of Ace Hardware. John started at Ace Hardware in May... read more
Ace Hardware Salaries
How much does Ace Hardware pay?
How much do people at Ace Hardware get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ace Hardware is $116,180, or $55 per hour, while the estimated median salary is $110,150, or $52 per hour.
At Ace Hardware, the highest paid job is a Director of Engineering at $208,906 annually and the lowest is an Office Manager at $40,500 annually. Average Ace Hardware salaries by department include: Design at $97,131, IT at $68,036, Sales at $118,531, and Finance at $74,454. Half of Ace Hardware salaries are above $110,150.
291 employees at Ace Hardware rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 886 ratings) while 286 employees at Ace Hardware rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 298 ratings).
Salaries contributed from Ace Hardware employees include job titles like Office Manager and IT Manager. Comparably data has a total of 1 salary records from Ace Hardware employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $110k | $110k | 33rd Percentile |
50th Percentile $155k | $155k | 50th Percentile |
67th Percentile $217k | $217k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $275k | $275k | 100th Percentile |
$116,180*
Average Compensation
$110,150*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Ace Hardware Salaries by Department
Diversity & Inclusion at Ace Hardware
Diverse employees at Ace Hardware score the company 66/100 across various culture categories, placing Ace Hardware in the Top 50% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ace Hardware across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Ace Hardware Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Ace Hardware PTO
Ace Hardware's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Ace Hardware's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. Ace Hardware's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Ace Hardware Careers
Ace Hardware Jobs
No Recent Jobs found for Ace Hardware on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let Ace Hardware Know You Want To Work There
Overview of Candidates Interested in Ace Hardware on Comparably
Candidates By Department
Sales | 28% | |
|---|---|---|
Legal | 17% | |
All Industries | 11% | |
Engineering | 11% | |
Finance | 6% | |
Other | 28% |
Candidates By Location
Chicago | 17% | |
|---|---|---|
Oak Brook | 11% | |
Naperville | 6% | |
Boston | 6% | |
Austin | 6% | |
Other | 56% |
Frequently Asked Questions regarding Ace Hardware
Who is the CEO of Ace Hardware?
Ace Hardware CEO is John Venhuizen, their score by employees is 68
What is Ace Hardware eNPS?
The eNPS for Ace Hardware is -6
What is the salary for SysAdmin in Ace Hardware?
SysAdmin average salary in the US is 98k
What are the salaries in the Admin in Ace Hardware?
The average salaries for Admin in Ace Hardware is 72k
Who are Ace Hardware competitors?
Ace Hardware main competitors are BEHR, The Home Depot, Menards, Lowe's Home Improvement
×