Advanced Call Center Technologies Claimed Company
"Advanced Call Center Technologies (ACT) is a provider of CRM outsourcing for customer service read more
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Your fellow coworkers are nice.
What did you like most about the interview process?
It was super easy if you can speak and have a pulse they will hire you.
What are some of the best things about your team?
My first team was great and my second one was a hot mess. The employees are nice management is nice at first but that changes.
What does the leadership team need to get better at?
They need to stop lying to people first, and a few of them need to be replaced. Those few you can not help them get better.
Why do you feel undervalued and what would make you feel better about your compensation?
The pay is nice but for the amount of crap you have to put up with from higher-ups and the customers it is not worth it.
What's going wrong and how can it be improved?
They think you work for Bank of America and you are told to not let them know otherwise. They come to you from boa's automated call program so they are already angry before they even get to you.
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