-100
NPS
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AEVEX Aerospace
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About AEVEX Aerospace's Brand
AEVEX designs and delivers autonomous precision strike systems to dominate the modern battlespace. As the largest manufacturer of one-way strike systems, AEVEX is conflict proven and frontline ready for the new era of autonomous, multi-domain conflict. With navigation solutions that aren’t dependent on satellite or radio signals, AEVEX systems are purpose-built to overwhelm adversaries, even in contested and denied environments. Engineered to need and delivered at speed, AEVEX gives warfighters the effects they demand—on-time and on-target. Pairing fearless engineering and proven process, AEVEX creates the solutions that shape today’s battlespace and ensure tomorrow’s security. AEVEX. Faster. Farther. Forward.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
2.5/5
Pricing
1.5/5
Customer Service
AEVEX Aerospace NPS
AEVEX Aerospace's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether AEVEX Aerospace's customers would recommend using the product based on a scale of -100 to 100.
AEVEX Aerospace Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
AEVEX Aerospace NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 -100 | Sep 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AEVEX Aerospace Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of AEVEX Aerospace users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
AEVEX Aerospace Product Quality
5/5
AEVEX Aerospace has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock AEVEX Aerospace's overall Product Quality score rated by its users and customers.
AEVEX Aerospace Product Information
AEVEX Aerospace’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.aevex.com/
- Company Size
- 501-1,000 Employees
Industry
Military and Defense
AEVEX Aerospace Pricing
AEVEX Aerospace ROI & Value For Money
2.5/5
AEVEX Aerospace has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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AEVEX Aerospace Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AEVEX Aerospace Customer Service
1.5/5
AEVEX Aerospace has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About AEVEX Aerospace's Customer Service
Address
440 Stevens Ave, Solana Beach, CA 92075
Website
https://www.aevex.com/
Phone Number
858-704-4125
AEVEX Aerospace's Social Links
AEVEX Aerospace as an Employer
4.6/5
AEVEX Aerospace has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
AEVEX Aerospace scored a -100 for Net Promoter Score and a 26 for Employee Net Promoter Score. NPS gauges how likely a customer of AEVEX Aerospace would recommend the brand to a friend. ENPS measures how likely AEVEX Aerospace employees would recommend working at AEVEX Aerospace to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
26
eNPS Score
| 47% | Promoters |
|---|---|
| 32% | Passive |
| 21% | Detractors |
