Alcoa Senior Customer Service Manager Salaries in Wilmington, DE | Comparably
Alcoa Claimed Company
We Turn Raw Potential into Real Progress Our Purpose extends beyond what we make today. It’s why we exist and how we make the world better. It reflects what we’ve always been and provides clear direction for our future and helps keep us rooted to our strengths. Our Purpose helps guide every goal we set, decision we make, action we take and strategy we implement. Evolving the Aluminum Industry We are making something real at Alcoa. It’s more than incremental improvements —we are unlocking the value inside our people and processes to change the industry and shape the world we live in. Our products help customers solve problems in a carbon-constrained world. We offer the industry’s most comprehensive low-carbon product portfolio, Sustana. We evaluate new partnerships that create materials for tomorrow’s sustainable economy. And we support recycling through innovative breakthrough technologies. read more
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Alcoa Senior Customer Service Manager Salaries in Wilmington, DE

The average Alcoa Senior Customer Service Manager in Wilmington, DE earns an estimated $99,082 annually, which includes an estimated base salary of $84,707 with a $14,375 bonus. Alcoa's Senior Customer Service Manager compensation is $28,787 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Alcoa in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at Alcoa earns $2,067 more on average than the Operations Department.

Last updated 15 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$99,082
Average Compensation
$84,707
avg. base
$14,375
avg. bonus

Senior Customer Service Manager Salaries at Alcoa

In Wilmington, DE, Senior Customer Service Managers earn $6,275 more than Customer Service Managers.

Customer Service Manager
$93k*
CS Rep
$63k*
Technical Support
$60k*
* estimated salary

Compensation at Alcoa by Department

In Wilmington, DE, The Customer Support Department averages $2,067 more than the Operations Department, and $1,122 less than the Legal Department

Legal
$136,075 Avg. total comp.
+$1k
Customer Support
$134,953 Avg. total comp.
Operations
$132,886 Avg. total comp.
-$2k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Alcoa reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Alcoa reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Alcoa Rate Their Compensation

The majority of Senior Customer Service Managers at Alcoa believe they're compensated fairly. 65% of Senior Customer Service Managers at Alcoa say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Alcoa

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