Alibaba Group Culture | Comparably
Alibaba Group Holding Limited (also known as Alibaba Group and as Alibaba) is a Chinese multinational technology company specializing in e-commerce, retail, Internet, and technology. the company provides consumer-to-consumer (C2C), business-to-consumer (B2C), and business-to-business (B2B) sales services via web portals, as well as electronic payment services, shopping search engines and cloud computing services. read more
EMPLOYEE
PARTICIPANTS
31
TOTAL
RATINGS
102

Alibaba Group Company Culture

Alibaba Group Culture

This score is derived from employee ratings & reviews
A+
4.6/5

Top Rated Culture Dimensions

Alibaba Group CEO

Top 5%Top 5% of Similar Size Companies
Daniel Zhang, Alibaba Group's CEO
Daniel Zhang,
85 /100

Diversity at Alibaba Group

Top 30%Top 30% of Similar Size Companies
B

Diverse employees at Alibaba Group have rated Retention, Work Culture, and CEO Rating as the highest categories they have scored

Women at Alibaba Group

Alibaba Group eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies

Recommend to a Friend?

-6

Alibaba Group employees are -6% more likely to recommend Alibaba Group as a great place to work

31%Promoters
32%Passives
37%Detractors

Working at Alibaba Group

Working at Alibaba Group is rated highly by 31 employees, across various culture dimensions. Alibaba Group employees are most satisfied about CEO Rating, Compensation, and Happiness categories, putting Alibaba Group’s culture in the Top 5% compared to similar sized companies on Comparably. See below in detail how working at Alibaba Group was rated by employees.

Overall Company Culture at Alibaba Group

A+

Overall Company Culture at Alibaba Group is rated A+

Last updated months ago

Top
5%

Alibaba Group ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Alibaba Group Employee Reviews

Out of 12 Alibaba Group employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Alibaba Group improve their work culture.

91%
9%
Positive Reviews91%
Constructive Feedback9%

Positive Reviews From Alibaba Group Employees

  • What do you like best about the leadership team?
    Fast driven, interesting to solve several problems at the same time
  • What are some of the best things about your team?
    Smart and professional at own industry
  • What is most positive about the culture and environment at your company?
    People are positive and like their job

Constructive Feedback From Alibaba Group Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Get more cash then stocks and benefits

Alibaba Group Company Information

Alibaba Group Company Overview

Alibaba Group Holding Limited (also known as Alibaba Group and as Alibaba) is a Chinese multinational technology company specializing in e-commerce, retail, Internet, and technology. the company provides consumer-to-consumer (C2C), business-to-consumer (B2C), and business-to-business (B2B) sales services via web portals, as well as electronic payment services, shopping search engines and cloud computing services.

Alibaba Group was founded in 1999 and its current CEO is Daniel Zhang,. Since its inception 27 years ago, Alibaba Group has grown to 101958 employees.

Alibaba Group Mission, Vision & Values

Alibaba Group Vision Statement

We aim to build the future infrastructure of commerce. We envision that our customers will meet, work and live at Alibaba, and that we will be a company that lasts at least 102 years.

Alibaba Group Mission & Values

  • Customer First
  • Teamwork
  • Embrace Change
  • Integrity
  • Passion
  • Commitment
HeadquarterHangzhou Shi, Zhejiang Sheng 310030
China
Websitewww.alibabagroup.com
Founding Date1999
Tel(+86) 571-8502-2088
Company StatusPublic
StockBABA
Jobscareers.alibaba.com/

Alibaba Group Competitors

Alibaba Group competitors include Baidu, Amazon, eBay, and Tencent. Alibaba Group ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Alibaba Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Alibaba Group's Logo
    Alibaba Group
    4.6/5
  2. #2
    Baidu's Logo
    Baidu
    4.3/5
  3. #3
    Amazon's Logo
    Amazon
    4.2/5
  4. #4
    eBay's Logo
    eBay
    4.1/5
  5. #5
    Tencent's Logo
    Tencent
    3.3/5

Alibaba Group Employees

Alibaba Group has 101958 employees. 31 employees at Alibaba Group have reviewed Alibaba Group across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 31 Alibaba Group employees give their leadership a grade of A, or Top 10% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Alibaba Group are pleased with their total compensation at Alibaba Group, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Alibaba Group are extremely happy with their team. 31 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Alibaba Group are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Alibaba Group believe the environment at Alibaba Group is positive. Most Participants believe the pace of work at Alibaba Group is extremely fast.

Overall, the employees at Alibaba Group are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Alibaba Group - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Alibaba Group KPIs and OKRs

Employees’ understanding of Alibaba Group's KPIs and OKRs is essential for its success. Out of 1 Alibaba Group employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Alibaba Group CEO & Leadership

Alibaba Group CEO - Daniel Zhang,

Daniel Zhang, Alibaba Group's CEO
85 /100

Alibaba Group’s CEO Daniel Zhang, started in this role in 2015. Daniel’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably. Alibaba Group’s CEO is highly regarded especially by Male employees. Compared to Alibaba Group’s competitors, Daniel Zhang, ranks right above eBay CEO Jamie Iannone. Under Zhang,’s leadership, Alibaba Group employee respondents are most happy about their Compensation and the company’s Happiness. Office Culture and Environment are two areas, according to respondents, where Alibaba Group could stand to see real improvement.

Alibaba Group Leadership

The Alibaba Group Executive Team is rated a “B” and led by CEO Daniel Zhang,, Chief Scientist, Vice President of DingTalk Lihua Zhu, and Head of International Corporate Affairs Jennifer Kuperman

  • Daniel Zhang,  CEO / President

    Daniel Zhang, CEO / President

    Daniel Zhang or Zhang Yong is a Chinese technology executive. He is currently the CEO of Alibaba Group. Before becoming... read more

  • Lihua Zhu Chief Scientist, Vice President of DingTalk

    Lihua Zhu serves as the Chief Scientist, Vice President of DingTalk of Alibaba Group. Lihua started at Alibaba Group in... read more

  • Jennifer Kuperman Head of International Corporate Affairs

    Jennifer Kuperman serves as the Head of International Corporate Affairs of Alibaba Group. Jennifer started at Alibaba... read more

  • Xuemei Gu Vice President

    Xuemei Gu serves as the Vice President of Alibaba Group. Xuemei started at Alibaba Group in March of 2015. Xuemei is... read more

  • Chun Li B2B Division CTO

    Chun Li serves as the B2B Division CTO of Alibaba Group. Chun started at Alibaba Group in October of 2014. Chun is... read more

  • Yiqun Cai Vice President

    Yiqun Cai serves as the Vice President of Alibaba Group. Yiqun started at Alibaba Group in March of 2016. Yiqun is... read more

  • Robert Christie Vice President, International Media

    Robert Christie serves as the Vice President, International Media of Alibaba Group. Robert started at Alibaba Group in... read more

  • David Clark Vice President, Global Human Resources

    David Clark serves as the Vice President, Global Human Resources of Alibaba Group. David started at Alibaba Group in... read more

  • Malcolm Lee Managing Director & Head of Policy, International Government Affairs

    Malcolm Lee serves as the Managing Director & Head of Policy, International Government Affairs of Alibaba Group. Malcolm... read more

Alibaba Group Salaries

How much does Alibaba Group pay?

How much do people at Alibaba Group get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Alibaba Group is $128,462, or $61 per hour, while the estimated median salary is $127,576, or $61 per hour.

At Alibaba Group, the highest paid job is a Director of Sales at $231,399 annually and the lowest is a CS Rep at $45,151 annually. Average Alibaba Group salaries by department include: Business Development at $155,917, Product at $163,296, Engineering at $139,363, and IT at $106,864. Half of Alibaba Group salaries are above $127,576.

3 employees at Alibaba Group rank their Compensation in the Top 5% of similar sized companies (based on 9 ratings) while 3 employees at Alibaba Group rank their Perks And Benefits in the Top 50% of similar sized companies (based on 3 ratings).

Salaries contributed from Alibaba Group employees include job titles like Business Development Manager. Comparably data has a total of 0 salary records from Alibaba Group employees.

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$99k
$99k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$245k
$245k67th Percentile
83rd Percentile
$275k
$275k83rd Percentile
100th Percentile
$307k
$307k100th Percentile
$128,462*
Average Compensation
$127,576*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Alibaba Group Salaries by Department

Explore Alibaba Group Salaries

Diversity & Inclusion at Alibaba Group

Diverse employees at Alibaba Group score the company 70/100 across various culture categories, placing Alibaba Group in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Alibaba Group across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Alibaba Group Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Alibaba Group PTO

Alibaba Group PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Alibaba Group Careers

Alibaba Group Jobs

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Let Alibaba Group Know You Want To Work There

Overview of Candidates Interested in Alibaba Group on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Los Angeles
100%

Frequently Asked Questions regarding Alibaba Group

Who is the CEO of Alibaba Group?

Alibaba Group CEO is Daniel Zhang,, their score by employees is 85

What is Alibaba Group eNPS?

The eNPS for Alibaba Group is -6

What is Alibaba Group revenue?

Alibaba Group revenue is $158B

What is the salary for Creative Director in Alibaba Group?

Creative Director average salary in the US is 171k

What are the salaries in the HR in Alibaba Group?

The average salaries for HR in Alibaba Group is 125k

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