Fair pay for the role
Salary is good. Mental health and parental leave could be better.
Insurance and gratuity is good
Stock in the company when successful
Good salary, solid benefits, additional perks for managers, directors and above
The bonus plan is an extra amount provided once a year. I am pleased with it since my previous employer didn't pay out bonuses for over 5 years.
It's not about compensation, it's about respect and not being lied to. Even when you catch them in a lie, they say "they had to".
Higher pay and more opportunities for advancement
Raises need to be given fairly. I know entry level jobs sometimes pay more than more experienced team members
I think that in today's market we should be compensated better. I think our employee benefits should be the model for the world.
I dont think our salaries are competitive.
You are stuck between an angry caller and another team 12 hours away, who respond vaguely at best. Answering back to back phones calls with barely 8 seconds between them for 8 hours makes you super hoarse. Being able to have a literal 30sec - 1 minute between calls to decompress would help a lot.
I feel my pay is likely lower than my peers
Review from Operations Dept
Pay is under compare to competition. Virtual part of work is what makes little bit better but COVID caused this to be less advantageous. Good employees are leaving in droves
Review from Operations Dept
I wish we had access to a more competitive compensation
Review from Customer Support Dept
I am bilingual but dont get paid as such
Review from Customer Support Dept
Better pay or opportunity for growth
Review from Operations Dept
To be paid more fairly over all and not some more than others. Also we should get money in our HSA from the company or have a way we can earn it
Review from Customer Support Dept
The salary range for our roles is below market value, our bonus has been eliminated. the 401k matching is excellent though.