Amdocs Employee Reviews
Out of 225 Amdocs employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Amdocs improve their work culture. The Engineering team, with 75% positive reviews, reports the best experience at Amdocs compared to all other departments at the company. The IT team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Strategic vision, long term approach towards Customer s
Posted a month ago
Forward thinking and driven to succeed
The leaders manage team very well and take care of every task and work distribution
resilient, bold, visionary , employee friendly
Extremely committed to the company's future, capable of reading the market trends and adjusting the strategy accordingly, and it understands the value of all the employees.
What does the leadership team need to get better at?
Treat employees as humans and not like money making machines
There is a huge work load on employees
Emotional Intelligence of managers who were developers previously
Improvement in Bpo industry required.
Review from IT Dept
It is a toxic work environment that doesn't care about customers. Customers should be the cornerstone to every business but here they are an afterthought.
What is the best part about your compensation package?
Variable, fixed salary and health assistance
Posted a month ago
Benefits for the family and stock option plan
Free food and cab service is awesome and everything is good
The special bonuses and obviously the basic salary.
clear pay structure with no hidden deduction
Why do you feel undervalued and what would make you feel better about your compensation?
Do not care about Loyal employee there would be at least 10-15 lacs diff between pkg of existing employee and new employee of same exp, Pathetic. Money is required if you want loyalty
Compensations are not upto the market rate
The compensation should be up to date with market standards. Also there is no equity
I think every employee work twice as normal employee of other company. People will start leaving company soon.
Need a pay raise considering the amount of responsibility i have and the hours i work
What are some of the best things about your team?
Collaborative, super skilled and patient
Posted a month ago
Good people, collaborative and open minded
Good bonding between team , and very supportive culture
Super clever and super focused and cooperative
Excellence, team work and motivation
What do your coworkers need to improve and how could you work together better?
They are helpful in process.
Review from IT Dept
Some are good, some are really bad which reflects on me
Review from Engineering Dept
What is most positive about the culture and environment at your company?
Diversity, training and internal strong support
Posted a month ago
excellent personal time and remote work.
Company culture is respecting and believing individuals
The top management listens to criticism and works on it to improve the culture and environment.
No gender , religion discriminations
What needs to change to make the company culture better?
Senior leadership should skip level down to rank and file and listen not micro manage or belive upper middle MisManagement
It's toxic.It's not driven by the needs of the customers but by petty people that want to control things they have no business even being involved in and there are a number of pathological liars in high up positions and it's hard not to feel defeated every single day.
employee motivation in form of promotion/recognition
Review from IT Dept
What did you like most about the interview process?
Careful examination and clever process, nothing was given for granted
Posted a month ago
They looked at the cultural fit before the technical interview
Early responses. And values of interviewers.
Covering all aspects of the job requirements
It moved relatively swiftly from initial discussion with the recruiter to first interview with the hiring manager. There was another formal interview with a regional stakeholder and then a final discussion with the hiring manager to give me an opportunity to ask any additional questions.
What would you improve about your company's interview process?
Listen to the candidate dont preach to them about how awesome you are
Communicate well during interview about my overall job experience.
Review from IT Dept
I would take the person out of HR that is the pathological liar. None of the interview processes goes well.
What makes you most happy at work?
The innovation the company put in all solutions
Posted a month ago
The people I work with and humour
Personal dedication and will to grow
Work environment and culture is best
engagement with team, motivation from managers,
What's going wrong and how can it be improved?
Rush and pressurized work need to be improve.
Review from IT Dept
Better screening for people who get hired
Review from Engineering Dept
What do you like best about your company?
It is a multicultural company that promotes diversity and inclusion. I feel employees are given an opportunity to contribute and be heard. Amdocs cares about its employees like I have not seen at other employers.
What would you most like to see improved at your company?
The biggest are would be process improvement and automation. There can be some redundant processes that, when challenged, the veteran employees will say, "this is how we have always done it". The nice thing is, when you challenge that way of thinking w/good solutions, they are often open to change.