Amdocs Competitors | Comparably
Amdocs Claimed Company
Amdocs is a developer and provider of customer experience systems for communications, media, and entertainment industries. read more
EMPLOYEE
PARTICIPANTS
429
TOTAL
RATINGS
2968
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Amdocs Competitors

Amdocs competitors include IBM, Ericsson, Accenture and Infosys. Amdocs ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Amdocs compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
4th
Product Quality
2nd
NPS Rank
5th
Pricing Rank
4th
Customer Service
5th

See Amdocs Culture vs Competitors:

Amdocs Competitors
RankCompanyScore
1IBM81
2Amdocs77
3Ericsson73
4Accenture71
5Infosys61

Amdocs Competitors at a Glance

Product Quality Score Comparison

Amdocs Ranks 2nd in Product Quality Score

80 Customers rate Amdocs' Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below Ericsson.

  1. 1st
    Ericsson
    4.1 / 5
  2. 2nd
    Amdocs
    3.9 / 5
  3. 3rd
    IBM
    3.8 / 5
  4. 4th
    TIED
    Accenture
    3.7 / 5
  5. 4th
    TIED
    Infosys
    3.7 / 5
Product Quality Score Comparison
RankCompany Score
1Ericsson82
2Amdocs78
3IBM77
4Accenture75
4Infosys75
NPS Comparison

Amdocs Ranks 5th in Net Promoter Score

105 Customers rate Amdocs' Net Promoter Score a 15, which ranks it 5th against its competitors, below Infosys. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Amdocs to a friend?”.

  1. 1st
    Ericsson
    34
  2. 2nd
    IBM
    26
  3. 3rd
    Accenture
    20
  4. 4th
    Infosys
    15
  5. 5th
    Amdocs
    15
NPS Comparison
RankCompany Score
1Ericsson34
2IBM26
3Accenture20
4Infosys15
5Amdocs15
Pricing Score Comparison

Amdocs Ranks 4th in Pricing Score

75 Customers rate Amdocs' Pricing Score a 3.7/5, which ranks it 4th against its competitors, below Infosys.

  1. 1st
    Ericsson
    4 / 5
  2. 2nd
    IBM
    3.8 / 5
  3. 3rd
    Infosys
    3.7 / 5
  4. 4th
    Amdocs
    3.7 / 5
  5. 5th
    Accenture
    3.6 / 5
Pricing Score Comparison
RankCompany Score
1Ericsson81
2IBM77
3Infosys75
4Amdocs74
5Accenture73
Customer Service Comparison

Amdocs Ranks 5th in Customer Service

69 Customers rate Amdocs' Customer Service a 3.7/5, which ranks it 5th against its competitors, below Infosys.

  1. 1st
    Ericsson
    4.1 / 5
  2. 2nd
    IBM
    3.9 / 5
  3. 3rd
    Accenture
    3.8 / 5
  4. 4th
    Infosys
    3.8 / 5
  5. 5th
    Amdocs
    3.7 / 5
Customer Service Comparison
RankCompany Score
1Ericsson83
2IBM79
3Accenture77
4Infosys76
5Amdocs74
Overall Culture Score Comparison

Amdocs Ranks 2nd in Overall Culture Score

429 Employees rate Amdocs' Overall Culture a 77/100, which ranks it 2nd against its competitors, below IBM. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    IBM
    81 / 100
  2. 2nd
    Amdocs
    77 / 100
  3. 3rd
    Ericsson
    73 / 100
  4. 4th
    Accenture
    71 / 100
  5. 5th
    Infosys
    61 / 100
Overall Culture Score Comparison
RankCompany Score
1IBM81
2Amdocs77
3Ericsson73
4Accenture71
5Infosys61
eNPS Comparison

Amdocs Ranks 3rd in Employee Net Promoter Score

320 Employees rate Amdocs' Employee Net Promoter Score a 25, which ranks it 3rd against its competitors, below Ericsson. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Amdocs to a friend?”.

  1. 1st
    IBM
    49
  2. 2nd
    Ericsson
    27
  3. 3rd
    Amdocs
    25
  4. 4th
    Accenture
    9
  5. 5th
    Infosys
    -14
eNPS Comparison
RankCompany eNPS
1IBM49
2Ericsson27
3Amdocs25
4Accenture9
5Infosys-14
Gender Score Comparison

Amdocs Ranks 2nd in Gender Score

10 Employees rate Amdocs' Gender Score a 82/100, which ranks it 2nd against its competitors, below IBM. The Gender Score tracks how positively women rate their experience at Amdocs.

  1. 1st
    IBM
    82 / 100
  2. 2nd
    Amdocs
    82 / 100
  3. 3rd
    Accenture
    74 / 100
  4. 4th
    Ericsson
    69 / 100
  5. 5th
    Infosys
    62 / 100
Gender Score Comparison
RankCompany Score
1IBM82
2Amdocs82
3Accenture74
4Ericsson69
5Infosys62
Diversity Score Comparison

Amdocs Ranks 4th in Diversity Score

24 Employees rate Amdocs' Diversity Score a 72/100, which ranks it 4th against its competitors, below Ericsson. The Diversity Score tracks how positively diverse employees rate their experience at Amdocs.

  1. 1st
    IBM
    82 / 100
  2. 2nd
    TIED
    Accenture
    72 / 100
  3. 2nd
    TIED
    Ericsson
    72 / 100
  4. 4th
    Amdocs
    72 / 100
  5. 5th
    Infosys
    60 / 100
Diversity Score Comparison
RankCompany Score
1IBM82
2Accenture72
2Ericsson72
4Amdocs72
5Infosys60
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