Amdocs Employee Reviews
Out of 225 Amdocs employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Amdocs improve their work culture. The IT team, with 50% positive reviews, reports the best experience at Amdocs compared to all other departments at the company.
What does the leadership team need to get better at?
Treat employees as humans and not like money making machines
There is a huge work load on employees
Emotional Intelligence of managers who were developers previously
Improvement in Bpo industry required.
Review from IT Dept
It is a toxic work environment that doesn't care about customers. Customers should be the cornerstone to every business but here they are an afterthought.
Why do you feel undervalued and what would make you feel better about your compensation?
Do not care about Loyal employee there would be at least 10-15 lacs diff between pkg of existing employee and new employee of same exp, Pathetic. Money is required if you want loyalty
Compensations are not upto the market rate
The compensation should be up to date with market standards. Also there is no equity
I think every employee work twice as normal employee of other company. People will start leaving company soon.
Need a pay raise considering the amount of responsibility i have and the hours i work
What do your coworkers need to improve and how could you work together better?
They are helpful in process.
Review from IT Dept
Some are good, some are really bad which reflects on me
Review from Engineering Dept
What needs to change to make the company culture better?
Senior leadership should skip level down to rank and file and listen not micro manage or belive upper middle MisManagement
It's toxic.It's not driven by the needs of the customers but by petty people that want to control things they have no business even being involved in and there are a number of pathological liars in high up positions and it's hard not to feel defeated every single day.
employee motivation in form of promotion/recognition
Review from IT Dept
What would you improve about your company's interview process?
Listen to the candidate dont preach to them about how awesome you are
Communicate well during interview about my overall job experience.
Review from IT Dept
I would take the person out of HR that is the pathological liar. None of the interview processes goes well.
What's going wrong and how can it be improved?
Rush and pressurized work need to be improve.
Review from IT Dept
Better screening for people who get hired
Review from Engineering Dept
What would you most like to see improved at your company?
The biggest are would be process improvement and automation. There can be some redundant processes that, when challenged, the veteran employees will say, "this is how we have always done it". The nice thing is, when you challenge that way of thinking w/good solutions, they are often open to change.