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It is not a sales focused organization. The sales team is not a focus. They make many promises to the sales team that never happen. The organization in general lacks leadership, support, communication and transparency. Least supported sales role I have ever held. (And worst paid sales role)
What would you improve about your company's interview process?
It just took forever. It should not take 6 weeks to get hired. It is not a C-Level role
What needs to change to make the company culture better?
Invest more in the employees that bring in the business and that see the patients. Keep those employees happy, supported and compensated well and the business will grow. Better benefits (Healthcare employee should not have bad and expensive health insurance Keep our centers properly staffed.
What does the leadership team need to get better at?
Follow through with what they say they are going to do, increase base and a better commission structure. Look at the sales team as am asset. Learn that just because a process has been used "forever" does not mean it is still effective or efficient. Create some standard processes across centers.
Why do you feel undervalued and what would make you feel better about your compensation?
Better base rates Paid on more insurances like compeitiors. Better paying Commission structure Better insurance (an employee of ours who had our company's insurance needed home health amd had to go to a competitor because she could not afford our services....that should tell how bad it is
What's going wrong and how can it be improved?
Poor leadership, no support, company promises things that never happen. They overlook BD amd what they bring to the table. Basically no raises for BD. They would rather loose successful reps than increase their base. Poor communication between sales ans OPS. But no one will hold OPS accountable
What are some of the best things about your team?
Some of the co-workers. Most of the employees that are in the field seeing patients or getting the business are amazinf employees and people. The company causes them to leave or stop caring. It is sad that after COVID we still treat our clinicans and field staff (BD) this way.
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