American Girl Employee Reviews
Out of 55 American Girl employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping American Girl improve their work culture. The Sales team, with 80% positive reviews, reports the best experience at American Girl compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
the leadership team is messy. people with egos that's bigger than the earth itself, poor communication skills within leadership and to employees as well.
Review from Sales Dept
They are all kind and helpful
Review from Sales Dept
What does the leadership team need to get better at?
Communicating, leading, listening, caring, team building
Everything. Need to focus on employees and not just the bussines
Listening to employees and respecting what they have to say.
What is the best part about your compensation package?
Fair against current market rates
That is great for to work there
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Need better pay. For the amount if work.
the amount of work I do does not compare for working $16 wage. from dealing with the customers and having to deal with the drama and attitudes of coworkers.
Review from Sales Dept
I don't see how my value can be assessed when Leadership and Human Resources has no idea what I do. I would like my manager to spend time with me. I would like higher-ups and HR to look at the results of my work as well as how I bring people together.
What are some of the best things about your team?
some are very hard workers, great communicators, and overall lovely people to know, let alone work with.
Review from Sales Dept
Work together we'll, we respond to all situations.
They really care about each other and the company.
We work well together there
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Need to work as a team. Befter traning
What is most positive about the culture and environment at your company?
the children. the children makes this job 100% worth it
Review from Sales Dept
The most positive thing is how friendly everyone is.
The people. They rally around each other as well as the company mission and vision.
Working there when season is happening
Review from Sales Dept
What needs to change to make the company culture better?
New leadership and team building
Traning. More resources. Career advancement
What did you like most about the interview process?
Getting to know the brand
the person who interviewed me was extremely friendly, and it felt like I knew him already. that's how comfortable he made me.
Review from Sales Dept
It was fast yet effective
I have been with the company a long time, so much has changed. I seem to remember there being good communication.
Simple for me to get interview
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of American Girl yet.
Be the first to contribute a review.
What makes you most happy at work?
Honestly, the children. I have fortunately been part of some memories made for kids getting their first dolls. It is refreshing to interact with kids who love the dolls, it takes you out of the stress behind the scenes.
Review from Sales Dept
The smiles on all the kids faces.
The interaction with my staff and co-workers.
So many different jobs to do
Review from Sales Dept
What's going wrong and how can it be improved?
Executive team especially Wade could use lot of coaching or shown the door
No product on the shelve
Improving the leadership, holding people accountable when needed, better pay, and highlighting the good workers.
Review from Sales Dept
What do you like best about your company?
The environment and culture, all of the coworkers get along.
Review from Sales Dept
What would you most like to see improved at your company?
The storage space in the back and benefits
Review from Sales Dept