Competitors:
Dwyer Group
Dwyer Group
We provide unrivaled service & coverage tailored to your needs. Get a free, personalized quote today! read more
American Home Shield Company Culture
American Home Shield Culture
This score is derived from employee ratings & reviews2.4/5
American Home Shield's Overall Culture is rated D-
Top Rated Culture Dimensions
Environment
DRetention
DeNPS
DHappiness
D-Outlook
D-American Home Shield CEO
Bottom 5%Bottom 5% of Similar Size Companies
Timothy Haynes
42 /100
See More
Diversity at American Home Shield
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at American Home Shield
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAmerican Home Shield eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies
Recommend to a Friend?
-56
American Home Shield employees are -56% more likely to recommend American Home Shield as a great place to work
| 16% | Promoters |
|---|---|
| 12% | Passives |
| 72% | Detractors |
Working at American Home Shield
Working at American Home Shield is rated below average by 35 employees, across various culture dimensions. American Home Shield employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting American Home Shield’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at American Home Shield was rated by employees.
Overall Company Culture at American Home Shield
D-
Overall Company Culture at American Home Shield is rated D-
Last updated 15 days ago
Bottom
10%
American Home Shield ranks in the Bottom 10% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAmerican Home Shield Employee Reviews
Out of 141 American Home Shield employee reviews, 14% were positive. The remaining 86% were constructive reviews with the goal of helping American Home Shield improve their work culture.
| Positive Reviews | 14% |
|---|---|
| Constructive Feedback | 86% |
Positive Reviews From American Home Shield Employees
- What did you like most about the interview process?Only 1 person involved in tbe process
- What did you like most about the interview process?Chrysty was so professional it was amazing
- What makes you most happy at work?Our GM Dulce always greet us with a Smile thats the best part of walking in to work, she is always engage in our job and wellbeing.
Constructive Feedback From American Home Shield Employees
- What needs to change to make the company culture better?Different management needs to take over
- What do your coworkers need to improve and how could you work together better?Do something helpful for customers
- What does the leadership team need to get better at?Managing the company and get some idea of real customer service!
American Home Shield Company Information
American Home Shield Company Overview
We provide unrivaled service & coverage tailored to your needs. Get a free, personalized quote today!
American Home Shield Mission, Vision & Values
American Home Shield Mission Statement
To make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs.
American Home Shield Vision Statement
The Nation's Leading Home Warranty Provider
American Home Shield Values
- Professionals
- Quality
- Expertise
| Headquarter | |
|---|---|
| Website | www.ahs.com/ |
American Home Shield Competitors
American Home Shield competitors include Dwyer Group. American Home Shield ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how American Home Shield compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
American Home Shield Employees
35 employees at American Home Shield have reviewed American Home Shield across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.
Overall, the 35 American Home Shield employees give their leadership a grade of F, or Bottom 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at American Home Shield are mostly dissatisfied with their total compensation at American Home Shield, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at American Home Shield are mostly dissatisfied with their team. 35 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at American Home Shield are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at American Home Shield believe the environment at American Home Shield is positive. Most Participants believe the pace of work at American Home Shield is extremely fast. About 45% of the employees at American Home Shield work 8 hours or less.
Overall, the employees at American Home Shield are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining American Home Shield - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
American Home Shield KPIs and OKRs
At this moment no American Home Shield employees have provided insight into whether or not they clearly understand American Home Shield's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
American Home Shield CEO & Leadership
American Home Shield CEO - Timothy Haynes
42 /100
Timothy’s approval rate is lower compared to CEOs at similar sized companies, putting Timothy in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Timothy Haynes’s employees rank American Home Shield in the Bottom 20% for Environment, in the Bottom 15% for Retention, and in the Bottom 10% for Happiness.
American Home Shield Leadership
The American Home Shield Executive Team is rated a “F” and led by CEO Timothy Haynes, Regional VP Sales Cyndi Murray, and Regional Vice President Sales Robert Davoli
Timothy Haynes CEO / President
Timothy Haynes serves as the CEO / President of American Home Shield.
Cyndi Murray Regional VP Sales
Cyndi Murray serves as the Regional VP Sales of American Home Shield.
Robert Davoli Regional Vice President Sales
Robert Davoli serves as the Regional Vice President Sales of American Home Shield. Robert started at American Home... read more
Lisa Strano Regional Vice President Sales
Lisa Strano serves as the Regional Vice President Sales of American Home Shield. Lisa started at American Home Shield in... read more
Jason McCauley Vice President of Business Development
Jason McCauley serves as the Vice President of Business Development of American Home Shield. Jason started at American... read more
Marty Levenson Vice President of Business Development
Marty Levenson serves as the Vice President of Business Development of American Home Shield. Marty started at American... read more
AHS Division Regional Vice President
AHS Division serves as the Regional Vice President of American Home Shield. AHS currently resides in the Greater Seattle... read more
Matthew Williams Regional Vice President
Matthew Williams serves as the Regional Vice President of American Home Shield. Matthew currently resides in the Greater... read more
American Home Shield Salaries
How much does American Home Shield pay?
How much do people at American Home Shield get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at American Home Shield is $87,408, or $42 per hour, while the estimated median salary is $102,415, or $49 per hour.
At American Home Shield, the highest paid job is a Sales Rep at $113,942 annually and the lowest is a Bookkeeper at $41,475 annually. Average American Home Shield salaries by department include: Business Development at $101,378, Admin at $53,365, Design at $73,330, and Finance at $71,675. Half of American Home Shield salaries are above $102,415.
13 employees at American Home Shield rank their Compensation in the Bottom 5% of similar sized companies (based on 39 ratings) while 13 employees at American Home Shield rank their Perks And Benefits in the Bottom 5% of similar sized companies (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $81k | $81k | 17th Percentile |
33rd Percentile $101k | $101k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $260k | $260k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $346k | $346k | 100th Percentile |
$87,408*
Average Compensation
$102,415*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
American Home Shield Salaries by Department
Diversity & Inclusion at American Home Shield
The Diversity score provides insights into how diverse employees feel and rate their work experience at American Home Shield across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
American Home Shield Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
American Home Shield PTO
American Home Shield PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
American Home Shield Careers
American Home Shield Jobs
No Recent Jobs found for American Home Shield on Comparably
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H1B Visa
In 2019, American Home Shield applied for 5 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
5
Total Applied
H1B Applications Outcome
- 100% Granted (5 out of 5)
- 0% Denied ( out of 5)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)
This data was calculated using publicly sourced data from OFLC Performance Data
Let American Home Shield Know You Want To Work There
Overview of Candidates Interested in American Home Shield on Comparably
Candidates By Department
Customer Support | 100% |
|---|
Candidates By Location
Independence | 100% |
|---|
Frequently Asked Questions regarding American Home Shield
Who is the CEO of American Home Shield?
American Home Shield CEO is Timothy Haynes, their score by employees is 42
What is American Home Shield eNPS?
The eNPS for American Home Shield is -56
What is the salary for Receptionist in American Home Shield?
Receptionist average salary in the US is 46k
What are the salaries in the Business Development in American Home Shield?
The average salaries for Business Development in American Home Shield is 101k
Who are American Home Shield competitors?
American Home Shield main competitors are Dwyer Group
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