Joining American Express - Employee Onboarding | Comparably
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"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
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PARTICIPANTS
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Joining American Express - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining American Express is that the company was very prepared on their first day. American Express employees concluded that their overall onboarding experience was positive. 88% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AnswerPercent
Yes75%
No25%
Did you have a positive onboarding experience when you were hired at your current company?
AnswerPercent
Very Prepared50%
Prepared17%
Somewhat Prepared16%
Unprepared17%
Very Unprepared0%
How prepared was your company on your first day of onboarding?
AnswerPercent
Yes88%
No12%
Was your direct manager helpful with your onboarding during your first 90 days?
1

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at American Express are rated a B. At American Express most employees said they received feedback once a year or once a quarter. 66% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at American Express.

AnswerPercent
Every week17%
Once a month17%
Once a quarter21%
Once a year28%
Never17%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes29%
No71%
Does your boss expect you to work when you're on vacation?
AnswerPercent
Yes66%
No34%
Do you feel comfortable giving your boss negative feedback?
2

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 39% of men and 57% of women at American Express said they negotiated their salaries. On average, American Express employees earn $117,840. American Express ranks in the Top 35% for compensation in New York. Learn More about Salaries at American Express.

Average Salaries at American Express by Department
$150k*
Engineering
$179k*
Product
$98k*
Design
$99k*
Marketing
$99k*
Operations
$51k*
Admin
$159k*
Business Dev
$99k*
Finance
$275k*
Communications
$137k*
Customer Support
$100k*
HR
$124k*
IT
$105k*
Legal
$172k*
Sales

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

3

Get Acclimated

Now that you’ve joined American Express, get acclimated. Is lunch a social time or do people sit at their desks? At American Express the most common answer selected by employees is eat lunch at their desk. Understand your coworkers and why they’ve chosen to stay at American Express, many employees say it’s because of the comfort & familiarity.

AnswerPercent
Company Mission6%
Comp & Benefits21%
Co-Workers8%
Comfort & Familiarity47%
Career Advancement Opportunities18%
What's the main reason you stay at your current company?
AnswerPercent
>1 hour23%
1 hour12%
45 minutes27%
30 minutes7%
I eat at my desk31%
How long do you take for lunch breaks?
AnswerPercent
Multiple times a week12%
Once a week4%
Once a month37%
Once a quarter21%
Never26%
How often do you socialize with team members outside of work?
4

Professional Development

American Express ranks in the Bottom 25% of companies for professional development in New York. 55% of employees feel as though American Express is beneficial to their continuous career growth, and 33% said they had a mentor at the office. Learn More about Professional Development at American Express.

AnswerPercent
Yes33%
No67%
Do you have a mentor at work?
AnswerPercent
Yes55%
No45%
Does your current company provide you meaningful opportunities for career advancement?
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