AmTrust Financial Employee Reviews
Out of 116 AmTrust Financial employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping AmTrust Financial improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at AmTrust Financial compared to all other departments at the company. The IT team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Exceeding expectations in terms of culture, direction and potential.
Review from Operations Dept
What do you like best about the leadership team?
Integrity, intelligence and great leadership with compassion for employees and insureds.
Professional, approachable and respectful of others
The AmTrust leadership team is genuine and truly has the best interest of their employees.
We have meeting to solve issues
Focused on improving outcomes, open to challenging status quo.
Review from Operations Dept
What does the leadership team need to get better at?
Upgrade the claims system and better training
Direct supervisor does not manage team well. Conflicting instructions to various members. She doesn't personally oversee our tasks.
Get replaced with those that know and understand leadership.
Review from IT Dept
Leadership is creating a less than pleasant work environment. Systems have been implemented that slow down production in order to allow executives to micromanage based on the results.
Review from IT Dept
What is the best part about your compensation package?
Level of pay and benefits provided.
It is adequate for the market. Performance increase budgets are on the low side.
Pay for performance annual bonus
Review from HR Dept
The 401 k plan is adequate. I wish the Company would match a couple more points.
Hourly pay and PTO time is sufficient
Why do you feel undervalued and what would make you feel better about your compensation?
Have taken on more work and have not been compensated
Review from HR Dept
Have to pay a lot out of pocket for insurance. Had I known I probably wouldn't have accepted the job offer last year.
What are some of the best things about your team?
Integrity and total commitment to the goals o the company
Solid employees who want AmTrust to succeed.
Collaboration, sharing processes and best practices
We work as a team! Everyone is willing to help.
We all respect each other perspectives and always come up with great solutions
What do your coworkers need to improve and how could you work together better?
System needs an upgrade, supervisor needs to improve and coworkers are unhappy about their partners.
My team was skilled and I enjoy working with them
Review from IT Dept
What is most positive about the culture and environment at your company?
The AmTrust culture is to deliver outstanding insurance and risk solutions with great service.
We can dress casual and we all eat lunch together to brainstorm
There is a pervasive sense of unity behind working together and doing the right thing(s).
Review from Operations Dept
Empowered to get the job done. Enjoy the mix if remote work and travel
The collective effort that everyone is putting forth to achieve the short and long term goals.
Review from Operations Dept
What needs to change to make the company culture better?
Eliminate the "good ol' boys" club. The former Liberty employees were run out of Liberty, and now are trying to make AmTrust into what they left.
A more open environment and better supervisor so the team can improve.
Horrible and fearful. Employees have uncertainties on the future and direction of the company and leadership.
Review from IT Dept
What did you like most about the interview process?
I like that they ask me for suggestions on making work productive and comfortable for me
Informative two way dialogue part of process.
Review from Operations Dept
The dialogue and quick action by the decision makers
It was very fair and thorough process that mixed together phone and face-to-face interviews
Review from IT Dept
Informal setting and multiple parties that conducted the interviews and discussions
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of AmTrust Financial yet.
Be the first to contribute a review.
What makes you most happy at work?
Assisting customers and achieving my goals.
My hours my work load and my pay
Solving problems, getting results, showing others how to achieve more.
Review from Operations Dept
Sense of accomplishment and execution on our plans
Being challenged with new technologies every day
Review from IT Dept
What's going wrong and how can it be improved?
More interaction with a variety of projects would be exciting
Review from HR Dept
At a certain point there is nothing you can really do as the nature of the job is monotonous. But more work-duty diversity would be nice as long as we are fairly compensated for the extra work. I truly would not mind having more to do; if not enjoy work more while being able to switch it up.
There's always problems with connection or the system. Coworkers are unhappy with their situation
replace senior leadership and company direction.
Review from IT Dept
Micromanagement, culture was great 2 years ago, has been dropping ever since.
Review from IT Dept
What do you like best about your company?
The marketing team is fast-paced and has many campaigns and goals set in place. We're on the fast track to achieving ALL of them this year.
Coworkers