Comparably Awards

ArcBest Claimed Company

ArcBest® is a multibillion-dollar integrated logistics company, delivering smart, scalable solutions tailored to customer supply chain needs. Founded over 100 years ago as a local freight hauler, we’ve grown into a global logistics leader with 14,000 employees across 250 locations. Our technology, expertise and full suite of shipping and logistics services support businesses of all sizes, from small operations to some of the nation’s largest enterprises. We help customers overcome logistics challenges with solutions that are flexible, reliable and built around their goals. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, read more

EMPLOYEE PARTICIPANTS: 850

TOTAL RATINGS: 13619

CEO: Seth Runser

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eNPS at ArcBest

ArcBest's Employee Net Promoter Score (eNPS) is 70, as rated by 811 employees. Employee Net Promoter Score tracks ArcBest employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at ArcBest to a friend? Today, 77% of ArcBest employees would encourage their friends to become coworkers, whereas 16% are neutral and 7% would not recommend working at ArcBest to their friends.

Last updated 18 days ago.

Where This Score Ranks ArcBest's eNPS

TOP
5%
In the Top 5% of 1261 Similar Sized Companies on Comparably
1st
1st place versus 5 competitors rated on Comparably

Feb

Jul

Sep

Oct

Nov

Jan

Promoters
Passives
Detractors

Who Ranks ArcBest's eNPS the Highest?

Department - Business Development 92/100

Ethnicity - African American/Black 92/100

Department - Customer Success 89/100

Who Ranks ArcBest's eNPS the Lowest?

Tenure - 2 to 5 Years 0/100

Ethnicity - Other 55/100

Ethnicity - Hispanic or Latino 64/100

ArcBest eNPS At a Glance

ArcBest employees are more likely to recommend ArcBest as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Business Development department and African American/Black employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at ArcBest to a friend?” Based on 811 ratings, ArcBest ranks 1st place versus its 5 competitors and is right above XPO.

The last rating was provided 18 days ago.