100
NPS
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Argyle
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About Argyle's Brand
Argyle is the leading provider of direct-source, consumer-permissioned income and employment verifications, making it fast and easy to gain secure and reliable access to the most complete real-time datasets stored in consumers’ payroll accounts. With Argyle, service providers automate verification workflows to save time, reduce fraud and compliance risks, lower costs, and build better product experiences. Named one of America’s Best Startup Employers of 2025 by Forbes, Argyle largely serves the mortgage, personal lending, tenant screening, and background check industries as well as the gig economy. Argyle is also an authorized report supplier for Fannie Mae’s Desktop Underwriter® validation service, a component of Day 1 Certainty®, and Freddie Mac’s Asset and Income Modeler (AIM), part of Loan Product Advisor?. Founded in 2018, Argyle completed its Series C funding round in 2024 and has raised over $100 million in capital.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Argyle NPS
Argyle's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Argyle's customers would recommend using the product based on a scale of -100 to 100.
Argyle Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Argyle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2024 100 | Sep 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Argyle Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Argyle users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Argyle Product Quality
4/5
Argyle has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Argyle Product Information
Argyle’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://argyle.com/
- Company Size
- 51-200 Employees
Industry
Tech
FinTech
SaaS
Argyle Pricing
Argyle ROI & Value For Money
3.5/5
Argyle has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Argyle Customer Satisfaction (CSAT)
Argyle Customer Satisfaction (CSAT) Score
100 / 100
Argyle has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Argyle Customer Service
3.5/5
Argyle has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Argyle's Customer Service
Address
169 Madison Ave, New York City, NY 10016
Website
https://argyle.com/
Argyle's Social Links
Argyle as an Employer
4.5/5
Argyle has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Argyle scored a 100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Argyle would recommend the brand to a friend. ENPS measures how likely Argyle employees would recommend working at Argyle to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 72% | Promoters |
|---|---|
| 23% | Passive |
| 5% | Detractors |
