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Communication. Management only really interacts with employees when they want something done. If you aren't doing things correctly, you won't hear it unless you ask for a raise or repeatedly ask for feedback. They just seem uninterested in helping their employees grow.
Leadership often communicated with an elitist perspective. They are all (generally) very intelligent persons, but this leads to them vocally criticizing the intelligence of some of their front line staff. Without proper communication of expectations, this culture leads to a very toxic environment.