athenahealth Employee Reviews
Out of 179 athenahealth employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping athenahealth improve their work culture. The HR team, with 81% positive reviews, reports the best experience at athenahealth compared to all other departments at the company. The Product team offered the most constructive feedback, with 55% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Valuing employees, prioritizing good business over short term bottom line, and rooting out the toxic culture of favoritism that continues to proliferate
Running a tech company that is saas
Review from Product Dept
Learn how to run a IT company
Review from Product Dept
They have a private equity mindset, so they don't care about the people or the culture
Long term vision and strategy
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'd feel valued if my voice was heard
You are hiring brand new cna for the same as experianced cna
After improving several processes that saved the company millions per year, taking over the most complex projects in my department and achieving a "high meets". This provided me with a 3.5% pay increase amidst record inflation. I was already paid >30% under fair market value for my work.
I feel appreciated but my pay says im undervalued. The same can be said for the rest of my team, too.
Inflation adjustment would be nice
What do your coworkers need to improve and how could you work together better?
They are also entitled and delusion
Review from HR Dept
What needs to change to make the company culture better?
Merit and performance based pay, less bureaucracy, trim down unnecessary roles and teams, stop endless yapping about culture
Realign around industry best practices on saas
Review from Product Dept
Stop hyperfocusing and forcing it. Let it evolve and happen more organically
Review from HR Dept
What would you improve about your company's interview process?
HR is a mess about interviews; screen out good applicants, let in terrible ones. And they seem unable to handle the interview process in a consitant not-sloppy way
What's going wrong and how can it be improved?
Got bought by private equity company and the whole thing started circling the drain. Crazy amount of attrition this year. Yikes.
Not good direction from leadership, too much change
Review from Product Dept
Get rid of leadership. Stop the politics and make business decisions based on the business need and not personal feelings. Hold people accountable. Manage!
Review from HR Dept
Client satisfaction has been put on the back burner to focus on profit margins.
Review from Customer Support Dept
What would you most like to see improved at your company?
pay, benefits, stability
Be more organized.