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eNPS Score
Q&A With athenahealth Employees
Our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.
How employees describe working at athenahealth
Awesome company to work, Great culture, Great Leaders
CUSTOMER SERVICE, website, response time, etc
If you are interested in the corporate grind, this is the place for you—hacking and slashing their way through content experts and filling seats, checking boxes, and ignoring client needs. If you want to be chewed up, spit out, and left behind, this place is a solid contende
Customer service for both medical providers and their customers.
I'd feel valued if my voice was heard
What it's like to work at athenahealth
- athenahealth employees generally work 8.9 hrs a day
- Employees at athenahealth report the work pace is comfortably fast
- On a typical day, employees at athenahealth have 1 meeting
- 87% of athenahealth employees look forward to interacting with their team every day
- athenahealth employees most often take 20-30 paid vacation and sick days each year
- 73% of athenahealth employees report they are happy with their work life balance
- athenahealth employees typically get valuable feedback on how to improve at work Every Week
- 85% of athenahealth employees call their work environment positive
Q&A With athenahealth Employees
IDX: 0 TOT: 48
If you could make changes, how would you improve the culture at athenahealth?
Transparency
Diverse options for leadership roles company wide
What part of athenahealth's business is growing fastest? What part is having difficulties?
Athena is growing quickly in general but needs more transparency
Employee resignations is doing quite well Everything else
What's the pay like for Customer Support roles at athenahealth?
Better than some, but less than competitors.
$33,000 now $0
What's the vibe like in the Customer Support dept at athenahealth? How many hours are you working?
8 hours. Overall the environment is fun because of the type of people hired. Work can become tiresome at times. Less benefits than other departments.
They eliminated the dept
What's the Customer Support team like at athenahealth?
Intelligent and underrated
There is no Customer support. They were all laid off
What are the most important soft skills I need to be successful at athenahealth?
ability to influence without authority, political awareness, networking to find the right SMEs
What is the onboarding process like at athenahealth and how long does it last?
6-8 week. Clients are assigned a project manager and work closely with them to complete configuration and training together.
What is the daily attire at athenahealth?
Casual.
What is athenahealth's policy towards pets in the workplace?
Dogs are allowed Wednesday-Friday.
How would you describe your overall experience interviewing at athenahealth?
Straightforward. Behavior-based.
How can I improve my chances of being hired at athenahealth?
Know the company mission. Understand if you are a fit for the culture. Have a referral.
What do employees at athenahealth think about their benefits?
They are getting better but still not the ‘best’
What's the internship program like at athenahealth?
Internships generally lead to jobs.
How does athenahealth handle HR issues?
They take things brought to them very seriously.
How would you compare interviewing at athenahealth to other places you've interviewed?
I found that they bring you in based on your resume, and then ask you behavioral based questions. I tried to use examples that related back to my professional experience.
What interview questions does athenahealth ask?
Behavior based questioning, be ready to tell stories.
What are your coworkers at athenahealth like?
Amazing coworkers. Like a family.
How's the leadership on the Customer Support team at athenahealth?
Leadership is effective.
What's the office vibe like at athenahealth?
Trying not to get tapped on the shoulder
What are you most excited about working at athenahealth?
I’m not excited
How secure do you feel at your job at athenahealth?
No job security
What kind of people succeed at athenahealth?
People who have no experience in their job titles
How difficult is it to maintain a social life while in your job at athenahealth?
Not difficult at all
How's the feedback proccess at athenahealth?
Awful
How much diversity is there among employees at athenahealth?
A little
Curious about what work's like at athenahealth?
Anonymously Ask athenahealth Employees Any Question
Should I work at athenahealth?
39% of athenahealth employees would encourage their friends to become coworkers, whereas 24% are neutral and 37% would not recommend working at athenahealth to their friends.
| 39% | Promoters |
|---|---|
| 24% | Passive |
| 37% | Detractors |
Working at athenahealth's competitors
Recently Asked Questions about working at athenahealth
- What are the most important soft skills I need to be successful at athenahealth?
- What is the onboarding process like at athenahealth and how long does it last?
- What is the daily attire at athenahealth?
- What is athenahealth's policy towards pets in the workplace?
- How would you describe your overall experience interviewing at athenahealth?
