Q&A With athenahealth Employees
Our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.
How employees describe working at athenahealth
Awesome company to work, Great culture, Great Leaders
CUSTOMER SERVICE, website, response time, etc
If you are interested in the corporate grind, this is the place for you—hacking and slashing their way through content experts and filling seats, checking boxes, and ignoring client needs. If you want to be chewed up, spit out, and left behind, this place is a solid contende
Customer service for both medical providers and their customers.
I'd feel valued if my voice was heard
What it's like to work at athenahealth
- athenahealth employees generally work 8.9 hrs a day
- Employees at athenahealth report the work pace is comfortably fast
- On a typical day, employees at athenahealth have 1 meeting
- 87% of athenahealth employees look forward to interacting with their team every day
- athenahealth employees most often take 20-30 paid vacation and sick days each year
- 73% of athenahealth employees report they are happy with their work life balance
- athenahealth employees typically get valuable feedback on how to improve at work Every Week
- 85% of athenahealth employees call their work environment positive
Q&A With athenahealth Employees
IDX: 25 TOT: 53
What's the office layout like at athenahealth?
Open
How's the morale at athenahealth?
Lowest of the low
What's the pay like for Design roles at athenahealth?
Junior roles start around 70,500, closer to 105,000 for manager roles.
What's the vibe like in the Design dept at athenahealth? How many hours are you working?
It's severely depressing. Those who didn't escape in 2017 are just waiting around for their annual bonus in February before motivating to look for something better. Few people are putting in a full 35 hour work week.
How does athenahealth make decisions around promotions?
In typical corporate fashion, athena uses an involved process that constantly evolves. Promotions generally happen around twice a year. Cohort levels are well defined. Directors and other leaders collaborate to level-set across different cases, to make sure that people are being promoted fairly. Managers generally function as the advocate for their employees, and are responsible for initiating the promotion process. Promotions in engineering happen approximately every 2-5 years, depending on the level. Promotions at most levels are not heavily dependent on the positions available, but more about the level of the employee. At higher levels this is less true.
How's the vacation policy at athenahealth?
Good. Starts at 21 days per year, and goes up after 4 years, 8 years. In general vacation requests are approved nearly automatically.
Does athenahealth have any remote positions?
There are, and have been, a small number of remote employees in engineering. Athena does not hire people as remote employees, though. Only people who have been on-site and then have changes in their lives end up remote.
How are the benefits at athenahealth for employees in Engineering?
athenahealth's Engineering team rates their overall benefits a C and most of them think the perks are Good. 63% of athenahealth employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.
How's career growth and advancement at athenahealth?
60% of the same employees also feel like athenahealth is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at athenahealth.







