athenahealth Culture | Comparably
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athenahealth Claimed Company
athenahealth is a leading provider of cloud-based services for medical practices and health systems. read more
EMPLOYEE
PARTICIPANTS
271
TOTAL
RATINGS
2715

athenahealth Company Culture

athenahealth Culture

This score is derived from employee ratings & reviews
4.0/5
athenahealth's Overall Culture is rated B

Top Rated Culture Dimensions

athenahealth CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Bob Segert athenahealth's CEO
Bob Segert
71 /100

Diversity at athenahealth

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at athenahealth have rated Team, Environment, and Manager as the highest categories they have scored

Women at athenahealth

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at athenahealth have rated Team, Manager, and Environment as the highest categories they have scored

athenahealth eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

2

athenahealth employees are 2% more likely to recommend athenahealth as a great place to work

39%Promoters
24%Passives
37%Detractors

Working at athenahealth

Working at athenahealth is rated average by 271 employees, across various culture dimensions. athenahealth employees are most satisfied about Environment, Manager, and Team categories, putting athenahealth’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Boston. See below in detail how working at athenahealth was rated by employees.

Overall Company Culture at athenahealth

B

Overall Company Culture at athenahealth is rated B

Last updated 19 days ago

Top
30%

athenahealth ranks in the Top 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 271 Employees

View Results
0
20
40
60
80
100
HR
83
HR83
Operations
82
Operations82
Design
78
Design78
Customer Support
76
Customer Support76
Marketing
74
Marketing74
Business Dev
71
Business Dev71
Engineering
70
Engineering70
IT
69
IT69
Product
68
Product68

athenahealth Employee Reviews

Out of 178 athenahealth employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping athenahealth improve their work culture.

78%
22%
Positive Reviews78%
Constructive Feedback22%

Positive Reviews From athenahealth Employees

  • What did you like most about the interview process?
    There were interesting case studies
  • What is most positive about the culture and environment at your company?
    Many smart, hard working and kind people who generally care about our mission.
  • What do you like best about the leadership team?
    Relatively transparent / communicative leadership. Effective business skills to meet profit goals. At least nominally supportive of DEI / ERGs.

Constructive Feedback From athenahealth Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I'd feel valued if my voice was heard
  • Why do you feel undervalued and what would make you feel better about your compensation?
    You are hiring brand new cna for the same as experianced cna
  • What needs to change to make the company culture better?
    Merit and performance based pay, less bureaucracy, trim down unnecessary roles and teams, stop endless yapping about culture

athenahealth Company Information

athenahealth Company Overview

athenahealth is a leading provider of cloud-based services for medical practices and health systems.

athenahealth was founded in 1997 and its current CEO is Bob Segert. Since its inception 29 years ago, athenahealth has grown to 5000 employees.

athenahealth Mission, Vision & Values

athenahealth Mission Statement

athenahealth is a leading provider of network-enabled services and mobile applications for medical groups and health systems

athenahealth Vision Statement

To create a thriving ecosystem that delivers accessible, high-quality and sustainable healthcare for all.

athenahealth Values

  • Be a team player
  • Obsess over customers
  • Strive for excellence
  • Act with integrity
  • Value everyone
  • Be accountable
  • Make a difference

Sustainability and Corporate Social Responsibility at athenahealth

athenaGives is athenahealth’s global corporate social responsibility program with a mission to provide equitable access to healthcare for all; improve food security; and support science, technology, engineering, and math (STEM) education. Through athenaGives, we’re addressing the social healthcare challenges that need our attention most. The program, rooted in a deep understanding of structural health equity, diversity, and inclusion, includes philanthropy, employee volunteering, in-kind product and service donations, along with strategic partnerships with nonprofit organizations whose work aligns with and supports the athenGives mission.

Helping underserved communities access the high-quality healthcare they need is an issue of vital importance to us. We partner with nonprofit organizations MedShare and PATH to impact health equity internationally.
Through our athenaGives Free Clinic Partnership Program, we support more than 400 free and charitable clinics in the U.S. with the technology and support services they need to serve their communities.
The clinicians and technologists who will guide accessible healthcare tomorrow need STEM education today. To help make that happen, we’re partnering with educational nonprofits, Girls Who Code and Geeks Rule. In addition, we offer STEM-focused scholarships, mentorships, volunteer initiatives, and more. In 2023, we’re partnering with Geeks Rule to sponsor a new Bio Club after-school program.
athenaGives - India partners with India-based nonprofits to help drive the athenaGives mission forward in the country many athenistas call home.

Volunteerism is also a core value of athenaGives and one way we create social impact. This is never more visible than during our annual September is for Service program. In 2022, athenistas invested 1,300 volunteer hours supporting 52 nonprofit organizations globally.


Headquarter311 Arsenal St
Watertown, MA 02472
United States of America
Websitewww.athenahealth.com/
Founding Date1997
Tel(800) 981-5084
Company StatusPrivate
Jobswww.athenahealth.com/careers
Social Sites

athenahealth Competitors

athenahealth competitors include eClinicalWorks, Allscripts Healthcare Solutions, Epic Systems Corporation, and NextGen Healthcare. athenahealth ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how athenahealth compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    eClinicalWorks' Logo
    eClinicalWorks
    4.5/5
  2. #2
    Allscripts Healthcare Solutions' Logo
    Allscripts Healthcare Solutions
    4.5/5
  3. #3
    athenahealth's Logo
    athenahealth
    4.0/5
  4. #4
    Epic Systems Corporation's Logo
    Epic Systems Corporation
    4.0/5
  5. #5
    NextGen Healthcare's Logo
    NextGen Healthcare
    3.2/5
  • Dog friendly Offices
  • Watertown, MA Offices
  • Our Watertown, MA Headquarters
  • Our Belfast, ME office

athenahealth Employees

athenahealth has 5000 employees. 271 employees at athenahealth have reviewed athenahealth across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 19 days ago.

Overall, the 271 athenahealth employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at athenahealth are generally satisfied with their total compensation at athenahealth, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at athenahealth are pleased with their team. 271 Participants grade the quality of their coworkers a B+. The majority believe the meetings at athenahealth are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at athenahealth believe the environment at athenahealth is positive. Most Participants believe the pace of work at athenahealth is comfortably fast. About 65% of the employees at athenahealth work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at athenahealth are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
athenahealth employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at athenahealth report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at athenahealth have 1 meeting
Meetings
A Day in the Life
87% of athenahealth employees look forward to interacting with their team every day
Coworkers
A Day in the Life
athenahealth employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
73% of athenahealth employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
athenahealth employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
85% of athenahealth employees call their work environment positive
Environment

Joining athenahealth - Employee Onboarding

The prevailing opinion from employees about joining athenahealth is that the company was very prepared on their first day. athenahealth employees concluded that their overall onboarding experience was positive. 57% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

athenahealth KPIs and OKRs

At athenahealth 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of athenahealth's KPIs and OKRs is essential for its success. Out of 19 athenahealth employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

AnswerPercent
Yes53%
No47%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?

athenahealth CEO & Leadership

athenahealth CEO - Bob Segert

Bob Segert athenahealth's CEO
71 /100

athenahealth’s CEO Bob Segert started in this role in 2019. Bob’s approval rate is just above average, putting Bob in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Boston. Bob Segert is well regarded by employees for the Environment athenahealth offers, and ranks among the Top 20% of CEOs by employees in that category. Bob is most liked by employees in the Marketing department and employees with Entry Level experience. However, employees in the IT department have a slightly unfavorable view of the CEO. When compared to athenahealth’s competitors, Bob Segert ranks just above Epic Systems Corporation’s CEO Judith Faulkner. With Bob’s leadership, athenahealth employee respondents are most happy about their Environment and Manager. Bob was rated slightly below average for Professional Development.

athenahealth Leadership

The athenahealth Executive Team is rated a “C+” and led by CEO Bob Segert, Chief Marketing and Commercial Operations Officer Tim O'Brien, and Senior Vice President of Network Services Jon Porter

  • Bob Segert  CEO / President

    Bob Segert CEO / President

    Bob Segert joined athenahealth in February 2019 after serving as the Chairman and Chief Executive Officer of Virence... read more

  • Tim O'Brien Chief Marketing and Commercial Operations Officer

    Tim O'Brien serves as the Chief Marketing and Commercial Operations Officer of athenahealth.

  • Jon Porter Senior Vice President of Network Services

    Jon Porter serves as the Senior Vice President of Network Services of athenahealth.

  • Bret Connor Senior Vice President, Chief Customer Officer

    Bret Connor has served as our Senior Vice President, leading Customer Success since joining athenahealth in August 2017.... read more

  • Marc Levine Chief Financial Officer

    Marc Levine serves as the Chief Financial Officer of athenahealth.

  • Richard Barnwell Senior Vice President, Product Engineering

    Richard Barnwell serves as SVP of Product Engineering at athenahealth, responsible for leading the engineering teams... read more

  • Jessica Collins Senior Vice President, General Counsel

    Jessica has served as our Senior Vice President, General Counsel since June 2018, after joining athenahealth in... read more

  • Karl Salnoske SVP Cloud Engineering and Operations

    Karl Salnoske serves as the SVP Cloud Engineering and Operations of athenahealth. Karl started at athenahealth in... read more

  • Angus Lindsay Executive Director, Enterprise Business Applications

    Angus Lindsay serves as the Executive Director, Enterprise Business Applications of athenahealth. Angus started at... read more

athenahealth Salaries

How much does athenahealth pay?

How much do people at athenahealth get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at athenahealth is $99,643, or $47 per hour, while the estimated median salary is $90,950, or $43 per hour.

At athenahealth, the highest paid job is a Director of Sales at $229,439 annually and the lowest is a CS Rep at $34,000 annually. Average athenahealth salaries by department include: Sales at $161,373, Business Development at $83,370, Design at $104,208, and Admin at $54,083. Half of athenahealth salaries are above $90,950.

131 employees at athenahealth rank their Compensation in the Top 50% of similar sized companies in the US (based on 428 ratings) while 127 employees at athenahealth rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 142 ratings).

Salaries contributed from athenahealth employees include job titles like Principal Engineer, Lead Engineer, Senior Developer, and Developer. Comparably data has a total of 45 salary records from athenahealth employees.

Last updated 20 days ago.

1st Percentile
$46k
$46k1st Percentile
17th Percentile
$72k
$72k17th Percentile
33rd Percentile
$91k
$91k33rd Percentile
50th Percentile
$195k
$195k50th Percentile
67th Percentile
$278k
$278k67th Percentile
83rd Percentile
$369k
$369k83rd Percentile
100th Percentile
$426k
$426k100th Percentile
$99,643*
Average Compensation
$90,950*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

athenahealth Salaries by City

athenahealth Salaries by Department

Explore athenahealth Salaries

Diversity & Inclusion at athenahealth

Diverse employees at athenahealth score the company 68/100 across various culture categories, placing athenahealth in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at athenahealth across various culture dimensions.

We’re committed to having a workplace where everyone can bring their whole self to work and feel supported in reaching their potential. More than an approach to recruiting, we view it as essential to our success now and in the future.,,To support our diverse workforce and our inclusive culture, we support eight Employee Resource Groups (ERGs): athenaDiversity, athenaEnabled, athenaFamilies, athenaProud, athenaWomen, athenaMosaic, athenaVeterans and athenaHBA. Each of our ERGs provides programming to create community among each affinity group. For example, through the athenaWomen, athenahealth partners with the Lean In organization and supports peer groups open to all employees that meet regularly to learn, support, and grow together

Ranked Culture the Highest

Women 83/100
Department - HR
Men 74/100
Tenure - 1 to 2 Years
Diverse Employees 83/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 47/100
Department - IT
Men 57/100
Tenure - 5 to 10 Years
Diverse Employees 43/100
Department - Product

athenahealth Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

athenahealth PTO

athenahealth's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is athenahealth's 2nd most important benefit besides Healthcare when ranked by employees, with 36% of employees saying it is the most important benefit. athenahealth's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time43%
Vacation Policy36%
Office Meals7%
401k Contribution7%
Childcare7%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo8%
$1500 - $2500/mo46%
$1000 -$1500/mo8%
$500 -$1000/mo15%
Less than $500/mo23%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

athenahealth Careers

athenahealth Jobs

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H1B Visa

In 2019, athenahealth applied for 36 H1B visas. Of the work permits applied for, 86% were approved, 8% certified-withdrawn, 3% withdrawn, and 3% denied.

An in-depth look at ‘Certified-withdrawn’ H1B applications at athenahealth unveil that one approved work permit application was withdrawn before the employee’s start date, and 3 were withdrawn by athenahealth after the employee’s start date.

Work Permit Application Outcome

athenahealth has a total of 5000 employees

36
Total Applied
  • 86% Granted (31 out of 36)
  • 3% Denied (1 out of 36)
  • 3% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 36)
  • 8% Certified-Withdrawn Application was approved but later withdrawn by employer (3 out of 36)

This data was calculated using publicly sourced data from OFLC Performance Data

Let athenahealth Know You Want To Work There

Overview of Candidates Interested in athenahealth on Comparably

Candidates By Department

All Industries
49%
Engineering
19%
Product
13%
IT
11%
Operations
3%
Other
6%

Candidates By Location

Boston
28%
New York City
8%
Austin
6%
San Francisco
4%
Washington
4%
Other
51%

athenahealth Internship Program

Our internship experience is designed to give you the experience of a full-time, permanent employee. You’ll work alongside exciting teams on projects with real business impact. The work is challenging, and the expectations are high—that’s why our internships are so rewarding (and why they look so great on your resume). No matter the area of your internship, you will be integrated into all the perks of being a full-time athenista, such as our employee resource groups, company events and more.

How difficult is it to get an internship at athenahealth?

Engineering
Product
Very Difficult0%
Somewhat Difficult33%
Not Difficult67%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Engineering Interns
Very Difficult0%
Somewhat Difficult25%
Not Difficult50%
Difficult0%
Does Not Offer Internships25%
Answered by 4 Product Interns

Frequently Asked Questions regarding athenahealth

What is athenahealth address?

athenahealth location is at 311 Arsenal St

Who is the CEO of athenahealth?

athenahealth CEO is Bob Segert, their score by employees is 71

What is athenahealth eNPS?

The eNPS for athenahealth is 2

What is the salary for SysAdmin in athenahealth?

SysAdmin average salary in the US is 104k

What are the salaries in the Engineering in athenahealth?

The average salaries for Engineering in athenahealth is 316k

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