To exceed customer expectations by providing the highest quality of care in a friendly and encouraging environment. read more
Be more professional. Complain less. Have a better work ethic
What needs to change to make the company culture better?
Stop focusing just on numbers . This means you regional directors
What's going wrong and how can it be improved?
Having to manage a patient caseload and worry about numbers that are out of your control is frustrating
What does the leadership team need to get better at?
Stop focusing just on numbers and metrics. Although profit is important, when this is the only goal, employees will soon tune out or leave
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