ATI Physical Therapy Employee Reviews
Out of 111 ATI Physical Therapy employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping ATI Physical Therapy improve their work culture. The Operations team, with 53% positive reviews, reports the best experience at ATI Physical Therapy compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are always energetic and exciting to be around. They are passionate about the business and inspire others around them to be better.
Review from Operations Dept
What does the leadership team need to get better at?
More accountability for managers, care more about patients than numbers, and have a safe place for employees to go to when having a problem without retaliation.
Communication, feedback from clinic level. Some directors don't even treat anymore so they don't have to deal with the overload.
There needs to be more staff and less patients and a better pay rate for OSS who do ALL THE WORK.
Work life balance and holiday hours
Communication, transparency and understanding the business.
What is the best part about your compensation package?
Paid vacations and paid sick days. The 401K was also decent.
base pay is along industry standards
Having multiple options for different kinds of insurance.
401k, health, and additional benefits
The PTO and sick time is great
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay especially when a 2-4 year degree is typically required
I feel undervalued because everyone relies on you but they dont care to ever help you in return. You are just a servant to them.
Treat people like a number
Number of hours required to complete work does not justify the pay
No longer work there I am employed with better pay and appreciated
What are some of the best things about your team?
Very friendly, patient and kind
I work well with the team and its not their fault that they have to rely solely on OSS.
Easily and open communication between entire team
Most people were very nice while others took their authority overboard by talking down to you a out something when they could have told you what you did wrong in a nicer way.
The team in the clinic is great. Its corporate that is awful
What do your coworkers need to improve and how could you work together better?
They need to work harder
We need a better director. She never has our backs and some patients are horrible to us.
I work in a small office where it is just me and my manager so I have no co workers to interact with. And as I said previously my manager doesn't do her job well.
Be more professional. Complain less. Have a better work ethic
Review from Operations Dept
What is most positive about the culture and environment at your company?
Working with the patients and seeing them thrive.
Some clinics are positive other clinics are terrible
Very supportive and mindful of clinician mental health
I enjoyed working witj the patients.
There are good organizational tools and the documentation system builds in good safeguards to make sure everything is there
What needs to change to make the company culture better?
Focus on care not money
The business plan and employee appreciation needs improvement
Transparency. Take care of your employees and they in turn will take care of the company.
New executive team and new CEO
Stop focusing just on numbers . This means you regional directors
Review from Operations Dept
What did you like most about the interview process?
It was relaxed and casual.
The Director was very nice and kind.
The person who interviewed me iverbthe ohine was very nice and pleasant. The director let tou to believe he was nice but was not!
Conversational in nature, good questions to dig into who I am
Meeting with district team members immediately.
What would you improve about your company's interview process?
Be truthful about theborganization. Dont make ir sound better than it is because its awful
What makes you most happy at work?
Seeing people improve their quality of life
Getting paid and decent benefits
Review from Operations Dept
When the director is not there sneaking up behind you saying "go to the schedule" in a rude tone.
Coworkers, helping people, learning new things
My coworkers and my patients!
What's going wrong and how can it be improved?
Patients don't feel like they're getting one on one care, and they get upset when physical therapist have to pass them on to OSS.
Ask the employees at the clinic level. Management doesnt care.
New leadership, new business plan
The company is too concerned about having there fingers in everything and controlling the clinicians that it leaves the clinicians with there hands tied to treat patients.
Bring back more support staff