


Diverse employees at Au Bon Pain have rated Environment, Team, and Retention as the highest categories they have scored
Women at Au Bon Pain have rated Environment, Team, and CEO Rating as the highest categories they have scored
Au Bon Pain employees are -60% more likely to recommend Au Bon Pain as a great place to work
| 14% | Promoters |
|---|---|
| 12% | Passives |
| 74% | Detractors |
Working at Au Bon Pain is rated below average by 49 employees, across various culture dimensions. Au Bon Pain employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Au Bon Pain’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Boston. See below in detail how working at Au Bon Pain was rated by employees.
Overall Company Culture at Au Bon Pain is rated D-
Last updated months ago
Au Bon Pain ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 42 Au Bon Pain employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping Au Bon Pain improve their work culture.
| Positive Reviews | 47% |
|---|---|
| Constructive Feedback | 53% |
What is most positive about the culture and environment at your company?supervisor Tianna walker she showed up and delivered
What are some of the best things about your team?they showed up until the last day
What makes you most happy at work?Making customers have a comfortable place to be acknowledged and well served
What do your coworkers need to improve and how could you work together better?Customer service. Team work. And their smiles
Why do you feel undervalued and what would make you feel better about your compensation?To be treated better as an employee ! I have rights as an employee . I was not trained properly or given the proper tools ! Im afraid to approach my manager because of retaliation about an case im involved in . Its starting to effect my mental health
Why do you feel undervalued and what would make you feel better about your compensation?Its alot of favoritism,its not fare to others who have worked hard but dont get no credit
Au Bon Pain ("the place of good bread") is an internationally recognized leader in the fast casual restaurant category.
We pride ourselves on being a gourmet convenience where you live and work that offers good bread as the cornerstone of our marketplace.
| Headquarter | Boston, MA United States of America |
|---|---|
| Website | aubonpain.com/ |
| Founding Date | 1978 |
| Tel | (617) 423-7879 |
| Company Status | Private |
Au Bon Pain competitors include Starbucks, Quiznos, Panera Bread, and Dunkin'. Au Bon Pain ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Au Bon Pain compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

49 employees at Au Bon Pain have reviewed Au Bon Pain across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 49 Au Bon Pain employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Au Bon Pain are mostly dissatisfied with their total compensation at Au Bon Pain, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Au Bon Pain are not very pleased with their team. 49 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Au Bon Pain are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Au Bon Pain believe the environment at Au Bon Pain is negative. Most Participants believe the pace of work at Au Bon Pain is comfortably fast. About 63% of the employees at Au Bon Pain work 8 hours or less.
Overall, the employees at Au Bon Pain are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Au Bon Pain is that the company was very prepared on their first day. Au Bon Pain employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Au Bon Pain employees have provided insight into whether or not they clearly understand Au Bon Pain's KPIs and OKRs.
Sue’s approval rate is lower compared to CEOs at similar sized companies, putting Sue in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Boston. Sue Morelli’s employees rank Au Bon Pain in the Bottom 40% for Environment, in the Bottom 20% for Team, and in the Bottom 15% for Manager. Morelli is generally unpopular with Au Bon Pain employees, but ranks especially low with Female employees. However, Male employees have a slightly more favorable view of the CEO. When compared to Au Bon Pain’s competitors, Sue Morelli ranks below both Starbucks CEO Howard Schultz and Quiznos CEO Tim Casey.
The Au Bon Pain Executive Team is rated a “D-” and led by CEO Sue Morelli, COO Martin Ritson, and Senior Vice President of Marketing Paula Doyle
Sue Morelli CEO / President
Sue Morelli serves as the CEO / President of Au Bon Pain.
Martin Ritson COO
Martin Ritson serves as the COO of Au Bon Pain.
Paula Doyle Senior Vice President of Marketing
Paula Doyle serves as the Senior Vice President of Marketing of Au Bon Pain. Paula started at Au Bon Pain in Dec of... read more
Rob Lalumia Senior Vice President of Construction & Facilities
Rob Lalumia serves as the Senior Vice President of Construction & Facilities of Au Bon Pain. Rob started at Au Bon Pain... read more
Denis Malin Senior Vice President and CIO
Denis Malin serves as the Senior Vice President and CIO of Au Bon Pain. Denis started at Au Bon Pain in Feb of 2010.... read more
Abenet Geberegzabher Regional Vice President Of Operations
Abenet Geberegzabher serves as the Regional Vice President Of Operations of Au Bon Pain. Abenet started at Au Bon Pain... read more
Patty Collins Vice President and Operations Controller
Patty Collins serves as the Vice President and Operations Controller of Au Bon Pain. Patty started at Au Bon Pain in Jun... read more
Michael Fuhrman Vice President of Operations
Michael Fuhrman serves as the Vice President of Operations of Au Bon Pain. Michael started at Au Bon Pain in Jan of... read more
Walter Erwin Vice President Marketing
Walter Erwin serves as the Vice President Marketing of Au Bon Pain. Walter started at Au Bon Pain in Jan of 2011. Walter... read more
How much do people at Au Bon Pain get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Au Bon Pain is $105,136, or $50 per hour, while the estimated median salary is $99,793, or $47 per hour.
At Au Bon Pain, the highest paid job is a Director of Sales at $237,638 annually and the lowest is a CS Rep at $43,662 annually. Average Au Bon Pain salaries by department include: Legal at $137,324, Engineering at $160,929, Admin at $52,647, and Sales at $160,763. Half of Au Bon Pain salaries are above $99,793.
24 employees at Au Bon Pain rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 72 ratings) while 24 employees at Au Bon Pain rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 24 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $80k | $80k | 17th Percentile |
33rd Percentile $95k | $95k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $218k | $218k | 67th Percentile |
83rd Percentile $264k | $264k | 83rd Percentile |
100th Percentile $282k | $282k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Au Bon Pain score the company 58/100 across various culture categories, placing Au Bon Pain in the Bottom 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Au Bon Pain across various culture dimensions.
Au Bon Pain PTO policy is a critical component of the benefits package offered to employees.

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Who is the CEO of Au Bon Pain?
Au Bon Pain CEO is Sue Morelli, their score by employees is 50
What is Au Bon Pain eNPS?
The eNPS for Au Bon Pain is -60
What is the salary for General Counsel in Au Bon Pain?
General Counsel average salary in the US is 170k
What are the salaries in the Design in Au Bon Pain?
The average salaries for Design in Au Bon Pain is 110k
Who are Au Bon Pain competitors?
Au Bon Pain main competitors are Starbucks, Quiznos, Panera Bread, Dunkin'