Bank of Hope Culture | Comparably
Bank of Hope Claimed Company
Headquartered in Los Angeles, Bank of Hope has been providing financial services to the largest Korean American community in the country for 40 years and is today one of the leading Asian American banks in the United States. Bank of Hope serves a multi-ethnic population of customers through 53 full-service branches across nine states and 13 Loan Production Offices adding presence in three additional states. With $20.57 billion in assets, the strength of the Bank lies in our experienced management team, focus on sound risk management and governance practices, and commitment to the communities that we serve. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
184
TOTAL
RATINGS
5333

Bank of Hope Company Culture

Bank of Hope Culture

This score is derived from employee ratings & reviews
4.4/5
Bank of Hope's Overall Culture is rated A-

Top Rated Culture Dimensions

Bank of Hope CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Kevin Kim Bank of Hope's CEO
Kevin Kim
77 /100

Diversity at Bank of Hope

Top 25%Top 25% of Similar Size Companies on Comparably
B

Diverse employees at Bank of Hope have rated Team, Manager, and Perks And Benefits as the highest categories they have scored

Women at Bank of Hope

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Bank of Hope have rated Team, Manager, and Office Culture as the highest categories they have scored

Bank of Hope eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

9

Bank of Hope employees are 9% more likely to recommend Bank of Hope as a great place to work

38%Promoters
33%Passives
29%Detractors

Bank of Hope Company News

Working at Bank of Hope

Working at Bank of Hope is rated highly by 184 employees, across various culture dimensions. Bank of Hope employees are most satisfied about Manager, Team, and Environment categories, putting Bank of Hope’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Los Angeles. See below in detail how working at Bank of Hope was rated by employees.

Overall Company Culture at Bank of Hope

A-

Overall Company Culture at Bank of Hope is rated A-

Last updated months ago

Top
15%

Bank of Hope ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 184 Employees

View Results
0
20
40
60
80
100
HR
86
HR86
Legal
85
Legal85
Marketing
85
Marketing85
IT
82
IT82
Finance
79
Finance79
Sales
79
Sales79
Admin
78
Admin78
Product
78
Product78
Business Dev
75
Business Dev75
Operations
74
Operations74
Customer Support
70
Customer Support70

Bank of Hope Employee Reviews

Out of 935 Bank of Hope employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Bank of Hope improve their work culture.

85%
15%
Positive Reviews85%
Constructive Feedback15%

Positive Reviews From Bank of Hope Employees

  • What are some of the best things about your team?
    We have good teamwork and take care of each other.
  • What is most positive about the culture and environment at your company?
    Working with a spirit of dedication to the company and a spirit of harmony among employees
  • What makes you most happy at work?
    Working with my team members

Constructive Feedback From Bank of Hope Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    i can make $20/hr flipping a burger at mcdonalds yet i make $17.50 handling millions of dollars in transactions . . .
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel that my hourly wage is unfair. The inflation has gone up dramatically but my salary stays the same. The CEO makes so much money annually while everyone else get laid off or doesn't. People who haven't been laid off have to take the workload with no change in pay but more work.Extremely unfair
  • What's going wrong and how can it be improved?
    Higher pay. Promotions. I feel like I am way underpaid. I do more work than my job description. I picked up more workload from laid off coworkers with no raise. There are rarely any promotions. Fast food workers are getting paid way more than I do as a banker. More work, stress but with low pay!!!!

Bank of Hope Company Information

Bank of Hope Company Overview

Headquartered in Los Angeles, Bank of Hope has been providing financial services to the largest Korean American community in the country for 40 years and is today one of the leading Asian American banks in the United States. Bank of Hope serves a multi-ethnic population of customers through 53 full-service branches across nine states and 13 Loan Production Offices adding presence in three additional states. With $20.57 billion in assets, the strength of the Bank lies in our experienced management team, focus on sound risk management and governance practices, and commitment to the communities that we serve.

Bank of Hope was founded in 1980 and its current CEO is Kevin Kim. Since its inception 46 years ago, Bank of Hope has grown to 1300 employees.

Bank of Hope Mission, Vision & Values

Bank of Hope Mission Statement

We will be the first choice partner for our target corporate, middle market and small businesses by providing a comprehensive set of business products and services, while being the premier bank for the target consumers in the communities we serve nationwide.

Bank of Hope Vision Statement

Our Vision is to build upon our Korean American heritage and our national presence to be a top performer for our customers, shareholders, employees, and communities.

Bank of Hope Values

  • Integrity
  • Transparency
  • Fairness
  • Initiative
  • Teamwork
  • Satisfaction

Sustainability and Corporate Social Responsibility at Bank of Hope

HOPE Scholarship Foundation:
Bank of Hope takes great pride in supporting education in the communities where we operate and have distributed millions in scholarships to date through the Hope Scholarship Foundation. We hope that the Hope Scholarship can act as a 'small but great hope' for the selected students to advance their futures.

Websitewww.bankofhope.com
Founding Date1980
Tel1-888-811-6272
Company StatusPublic
StockHOPE
Jobswww.bankofhope.com/about/careers
Social Sites
Headquarters
Los Angeles HQ3200 Wilshire Blvd
Los Angeles, CA 90010
United States of America
Los Angeles HQ3731 Wilshire Blvd
Los Angeles, CA 90010
United States of America
  • 2023 BOH PR Video
  • Bank of Hope supports Koreatown Youth Community Center's mission to serve recently immigrated, economically disadvantaged youth and families and promote community socioeconomic empowerment.
  • Shalom Center for T.R.E.E. of Life (Shalom Center) held their 40th Homeownership Fair. Bank of Hope was excited to join to help and assist potential homebuyers with products, programs, and services.
  • Bank of Hope received a Certificate of Appreciation from the City of Los Angeles. Bank of Hope is a proud sponsor of Faith and Community Empowerment (FACE) in supporting their efforts in advocacy in leadership training, homeownership, and small businesses especially in the Asian American communities.
  • Bank of Hope is a proud sponsor of Shalom Center in helping support their efforts to revitalize L.A. and Orange County neighborhoods through homeownership.
  • Partnership with Innovative Housing Opportunities. Bank of Hope attended their affordable housing breakfast in order to help communicate and promote affordable housing within the community.
  • Partnership with Youth Business Alliance (YBA). Bank of Hope participated at Career Day at a local high school to share career tips and pointers to impact the next generation.

Bank of Hope Employees

Bank of Hope has 1300 employees in 2 locations. 184 employees at Bank of Hope have reviewed Bank of Hope across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 184 Bank of Hope employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Bank of Hope are pleased with their total compensation at Bank of Hope, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Bank of Hope are extremely happy with their team. 184 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Bank of Hope are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Bank of Hope believe the environment at Bank of Hope is positive. Most Participants believe the pace of work at Bank of Hope is comfortably fast. About 69% of the employees at Bank of Hope work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Bank of Hope are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Bank of Hope employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Bank of Hope report the work pace is comfortably fast
Work Pace
A Day in the Life
93% of Bank of Hope employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Bank of Hope employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of Bank of Hope employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Bank of Hope employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Bank of Hope employees call their work environment positive
Environment

Joining Bank of Hope - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Bank of Hope KPIs and OKRs

Employees’ understanding of Bank of Hope's KPIs and OKRs is essential for its success. Out of 184 Bank of Hope employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 147 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Bank of Hope CEO & Leadership

Bank of Hope CEO - Kevin Kim

Kevin Kim Bank of Hope's CEO
77 /100

Bank of Hope’s CEO Kevin Kim started in this role in 2014. Kevin’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Los Angeles. Bank of Hope’s CEO is highly regarded especially by employees in the HR department, Caucasian employees, and employees in the IT department. However, employees in the Business Development department, employees identified with Other ethnicities, and employees with 6 to 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Bank of Hope’s competitors, Kevin Kim ranks right above Citizens National Bank CEO David Verble. Under Kim’s leadership, Bank of Hope employee respondents are most happy about their Manager and the company’s Team. eNPS and Outlook are two areas, according to respondents, where Bank of Hope could stand to see real improvement.

Bank of Hope Leadership

The Bank of Hope Executive Team is rated an “A” and led by CEO Kevin Kim, EVP, Chief Internal Audit Executive Andy Chan, and EVP, Chief Corporate Banking Officer Craig Campbell

  • Kevin Kim  CEO / President

    Kevin Kim CEO / President

    Kevin S. Kim is Chairman, President & Chief Executive Officer of Hope Bancorp, Inc. (Nasdaq: HOPE) and Bank of Hope.... read more

  • Andy Chan EVP, Chief Internal Audit Executive

    Andy Chan serves as the EVP, Chief Internal Audit Executive of Bank of Hope.

  • Craig Campbell EVP, Chief Corporate Banking Officer

    Craig Campbell serves as the EVP, Chief Corporate Banking Officer of Bank of Hope.

  • Daniel Kim EVP, Chief Strategy & Administrative Officer

    Daniel Kim serves as the EVP, Chief Strategy & Administrative Officer of Bank of Hope.

  • Hung Van EVP, Chief Information Officer

    Hung Van serves as the EVP, Chief Information Officer of Bank of Hope.

  • Jason Kim SEVP, Western Regional President

    Jason Kim serves as the SEVP, Western Regional President of Bank of Hope.

  • Kyu Kim SEVP, Eastern Regional President

    Kyu Kim serves as the SEVP, Eastern Regional President of Bank of Hope.

  • Peter Koh SEVP, Chief Operating Officer

    Peter Koh serves as the SEVP, Chief Operating Officer of Bank of Hope.

  • Richard Marshall EVP, Chief Credit Officer

    Richard Marshall serves as the EVP, Chief Credit Officer of Bank of Hope.

Diversity & Inclusion at Bank of Hope

Diverse employees at Bank of Hope score the company 76/100 across various culture categories, placing Bank of Hope in the Top 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Bank of Hope across various culture dimensions.

Ranked Culture the Highest

Women 87/100
Department - HR
Men 81/100
Department - IT
Diverse Employees 87/100
Department - Legal

Ranked Culture the Lowest

Women 68/100
Department - Customer Support
Men 73/100
Department - Product
Diverse Employees 69/100
Department - Business Development

Bank of Hope Perks & Benefits

* 100% employer paid benefits including health insurance, dental insurance and vision insurance * RSU awards * Short term and long-term disability insurance * Discounted fitness programs * Discounted tickets * Hybrid work schedule

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy

Bank of Hope PTO

Bank of Hope's PTO and Vacation policy typically gives 10-15 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Bank of Hope Careers

Bank of Hope Jobs

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Frequently Asked Questions regarding Bank of Hope

What is Bank of Hope address?

Bank of Hope location is at 3200 Wilshire Blvd

Who is the CEO of Bank of Hope?

Bank of Hope CEO is Kevin Kim, their score by employees is 77

What is Bank of Hope eNPS?

The eNPS for Bank of Hope is 9

How many employees work in Bank of Hope?

Bank of Hope has 1300 employees

Who are Bank of Hope competitors?

Bank of Hope main competitors are First Citizens Bank, East West Bancorp, City National Bank, Citizens National Bank

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