BELAY Employee Reviews
Out of 355 BELAY employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping BELAY improve their work culture. The HR team, with 100% positive reviews, reports the best experience at BELAY compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 1% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are extremely transparent and engaged with the company.
They truly care. They are transparent. They are willing to make hard decisions. They stick to our values and our mission.
They are authentic and transparent, they trust and empower us to do our jobs, and they go above and beyond to love and serve our team.
Review from Marketing Dept
I really like the transparency that the leadership team has with their employees.
Review from Customer Support Dept
Honest - great communication with the team - focus on gratitude
Review from Finance Dept
What does the leadership team need to get better at?
Communicating properly and virtual etiquette.
What is the best part about your compensation package?
the Remote Wellness Allowance each employee receives
Remote work allowance! $1,600 each year to spend on remote work and wellness items!
Our compensation package really leaves nothing to be desired. We get scheduled raises and bonuses, they are diligent with making sure the compensation for our role is competitive with the market averages, and we get an amazing wellness stipend!
Review from Marketing Dept
I really appreciate the thought that the leadership team put into our health and compensation benefits.
Review from Customer Support Dept
Monthly internet/cellphone compensation, quarterly wellness benefits
Review from Finance Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay is terrible. They make it hard for you in every way.
Market rate salaries. Pre March 2020, BELAY had the edge on everyone else being 100% virtual and could pay less for this great benefit. Now, everyone has virtual options and BELAY is well under market rates. Given the huge growth the company has seen, coming more in line with salaries would be good
I would like the money that was promised me, that is all. I cannot be given empty promises and have my personal life depending on it and no return value from this company at all. I gave them my time and they wasted it, so I would like to be reimbursed.
If my compensation matched the number of clients on my roster, my additional responsibilities and always going above and beyond what is asked of me. I feel that the value I bring to the company is beyond what I am being paid.
Review from Customer Support Dept
What are some of the best things about your team?
Collaborative. Accountable. Caring. Servant-hearted. Mission-driven. Trustworthy.
They work so incredibly hard and they genuinely care about the wellbeing of everyone on our team. I'm truly inspired by the work that my team does. They're also super fun!
Review from Marketing Dept
Everyone at BELAY is a joy to work with. No one ever hesitates to help out when asked. You know that everyone has your back.
Review from Customer Support Dept
We all truly enjoy being around one another
Review from Admin Dept
We truly care about each other, we care about doing our best, and we work HARD. BUT....we play hard too :)
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They just care about themselves and getting the most from their clients to then pay terrible to their employees.
What is most positive about the culture and environment at your company?
There is NO gossip. We hunt the elephant and speak hard truths.
Every single person at BELAY truly exemplifies our core values. We are truly able to rally around a common mission and shared values in a really authentic way and it really lifts the morale of the whole company.
Review from Marketing Dept
I really like the energy & vision of BELAY. Everyone is always excited.
Review from Customer Support Dept
Focus on serving our clients/contractors and each other
Review from Finance Dept
I really value the mission and values of our company
Review from Admin Dept
What needs to change to make the company culture better?
Need to hire new leadership
What did you like most about the interview process?
The communication was very thorough
I liked getting to meet the team I would be working with -- it showed me that they cared to be sure that I was a good fit.
Meeting multiple people and interviewing them as well as being interviewed
They really got to know you. It wasn't only about the skills you had, but they really put a lot of time and effort into finding out whether you were the right fit for the culture. Though the interview process was long, it made me really respect their hiring process.
Review from Marketing Dept
I love the idea of having to interview with at least 3-4 people as you really get a perspective of what BELAY is about.
Review from Customer Support Dept
What would you improve about your company's interview process?
Need to have professional HR
For one, why is the interview process through chat setting and not through video chat. That makes it so impersonal and detached.
What makes you most happy at work?
Interacting with my team and feeling appreciated for my contributions..
Getting to work with my awesome team and the level of trust that is extended to us as employees to own our role, find creative solutions, and share our ideas without judgement with the team.
Review from Marketing Dept
I am most happy when I see a client who gets onboarded with the perfect contractor and is really seeing the reason why they came to BELAY.
Review from Customer Support Dept
comradery with co-workers and leadership team
Review from Finance Dept
I enjoy that I am appreciated
Review from Admin Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of BELAY yet.
Be the first to contribute a review.
What do you like best about your company?
Company culture and the importance to maintain it.
What would you most like to see improved at your company?
more opportunity to move around departments