BELAY Employee Reviews
Out of 355 BELAY employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping BELAY improve their work culture. The HR team, with 100% positive reviews, reports the best experience at BELAY compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 1% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communicating properly and virtual etiquette.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay is terrible. They make it hard for you in every way.
Market rate salaries. Pre March 2020, BELAY had the edge on everyone else being 100% virtual and could pay less for this great benefit. Now, everyone has virtual options and BELAY is well under market rates. Given the huge growth the company has seen, coming more in line with salaries would be good
I would like the money that was promised me, that is all. I cannot be given empty promises and have my personal life depending on it and no return value from this company at all. I gave them my time and they wasted it, so I would like to be reimbursed.
If my compensation matched the number of clients on my roster, my additional responsibilities and always going above and beyond what is asked of me. I feel that the value I bring to the company is beyond what I am being paid.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They just care about themselves and getting the most from their clients to then pay terrible to their employees.
What needs to change to make the company culture better?
Need to hire new leadership
What would you improve about your company's interview process?
Need to have professional HR
For one, why is the interview process through chat setting and not through video chat. That makes it so impersonal and detached.
What's going wrong and how can it be improved?
There aren't any Outlook reviews of BELAY yet.
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What would you most like to see improved at your company?
more opportunity to move around departments