Benefitfocus Competitors | Comparably
Benefitfocus Claimed Company
Benefitfocus is a cloud-based benefits administration technology company committed to helping our customers, and the people they serve, get the most out of their health care and benefit programs. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
541
HR or Marketing? Claim Your Free Employer Account

Benefitfocus Competitors

Benefitfocus competitors include UKG, Businessolver, Empyrean Benefit Solutions, Connecture and Creative Realities. Benefitfocus ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Benefitfocus compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
3rd
Diversity Rank
4th
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st

See Benefitfocus Culture vs Competitors:

Benefitfocus Competitors
RankCompanyScore
1UKG88
2Businessolver77
3Benefitfocus71
4Empyrean Benefit Solutions71
5Connecture68

Benefitfocus Competitors at a Glance

Product Quality Score Comparison

Benefitfocus Ranks 2nd in Product Quality Score

17 Customers rate Benefitfocus' Product Quality Score a 3.4/5, which ranks it 2nd against its competitors, below Connecture.

  1. 1st
    Connecture
    4 / 5
  2. 2nd
    Benefitfocus
    3.4 / 5
  3. 3rd
    UKG
    3.2 / 5
  4. 4th
    Businessolver
    2.4 / 5
  5. 5th
    Empyrean Benefit Solutions
    1.9 / 5
Product Quality Score Comparison
RankCompany Score
1Connecture80
2Benefitfocus68
3UKG65
4Businessolver49
5Empyrean Benefit Solutions39
NPS Comparison

Benefitfocus Ranks 1st in Net Promoter Score

24 Customers rate Benefitfocus' Net Promoter Score a 38, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Benefitfocus to a friend?”.

  1. 1st
    Benefitfocus
    38
  2. 2nd
    UKG
    13
  3. 3rd
    Empyrean Benefit Solutions
    -34
  4. 4th
    Businessolver
    -44
  5. 5th
    Connecture
    -67
NPS Comparison
RankCompany Score
1Benefitfocus38
2UKG13
3Empyrean Benefit Solutions-34
4Businessolver-44
5Connecture-67
Pricing Score Comparison

Benefitfocus Ranks 2nd in Pricing Score

17 Customers rate Benefitfocus' Pricing Score a 3.2/5, which ranks it 2nd against its competitors, below UKG.

  1. 1st
    UKG
    3.2 / 5
  2. 2nd
    Benefitfocus
    3.2 / 5
  3. 3rd
    Businessolver
    2.3 / 5
  4. 4th
    Empyrean Benefit Solutions
    2.1 / 5
  5. 5th
    Connecture
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1UKG64
2Benefitfocus64
3Businessolver47
4Empyrean Benefit Solutions43
5Connecture30
Customer Service Comparison

Benefitfocus Ranks 1st in Customer Service

16 Customers rate Benefitfocus' Customer Service a 3.5/5, which ranks it 1st against its competitors.

  1. 1st
    Benefitfocus
    3.5 / 5
  2. 2nd
    Connecture
    3.5 / 5
  3. 3rd
    UKG
    2.9 / 5
  4. 4th
    Businessolver
    2.3 / 5
  5. 5th
    Empyrean Benefit Solutions
    2.1 / 5
Customer Service Comparison
RankCompany Score
1Benefitfocus70
2Connecture70
3UKG58
4Businessolver46
5Empyrean Benefit Solutions43
Overall Culture Score Comparison

Benefitfocus Ranks 3rd in Overall Culture Score

46 Employees rate Benefitfocus' Overall Culture a 71/100, which ranks it 3rd against its competitors, below Businessolver. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    UKG
    88 / 100
  2. 2nd
    Businessolver
    77 / 100
  3. 3rd
    Benefitfocus
    71 / 100
  4. 4th
    Empyrean Benefit Solutions
    71 / 100
  5. 5th
    Connecture
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1UKG88
2Businessolver77
3Benefitfocus71
4Empyrean Benefit Solutions71
5Connecture68
eNPS Comparison

Benefitfocus Ranks 2nd in Employee Net Promoter Score

40 Employees rate Benefitfocus' Employee Net Promoter Score a 24, which ranks it 2nd against its competitors, below UKG. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Benefitfocus to a friend?”.

  1. 1st
    UKG
    70
  2. 2nd
    Benefitfocus
    24
  3. 3rd
    Businessolver
    18
  4. 4th
    Connecture
    -25
  5. 5th
    Empyrean Benefit Solutions
    -26
eNPS Comparison
RankCompany eNPS
1UKG70
2Benefitfocus24
3Businessolver18
4Connecture-25
5Empyrean Benefit Solutions-26
Gender Score Comparison

Benefitfocus Ranks 3rd in Gender Score

13 Employees rate Benefitfocus' Gender Score a 68/100, which ranks it 3rd against its competitors, below Businessolver. The Gender Score tracks how positively women rate their experience at Benefitfocus.

  1. 1st
    UKG
    89 / 100
  2. 2nd
    Businessolver
    87 / 100
  3. 3rd
    Benefitfocus
    68 / 100
Gender Score Comparison
RankCompany Score
1UKG89
2Businessolver87
3Benefitfocus68
Diversity Score Comparison

Benefitfocus Ranks 4th in Diversity Score

3 Employees rate Benefitfocus' Diversity Score a 38/100, which ranks it 4th against its competitors, below Businessolver. The Diversity Score tracks how positively diverse employees rate their experience at Benefitfocus.

  1. 1st
    UKG
    86 / 100
  2. 2nd
    Connecture
    61 / 100
  3. 3rd
    Businessolver
    60 / 100
  4. 4th
    Benefitfocus
    38 / 100
Diversity Score Comparison
RankCompany Score
1UKG86
2Connecture61
3Businessolver60
4Benefitfocus38
×
Rate your company