Benihana Employee Reviews
Out of 151 Benihana employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Benihana improve their work culture. The Sales team, with 70% positive reviews, reports the best experience at Benihana compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Better training so that management is stressed and putting their stress onto employees
Communication and dumping the food off the plates and put dishes where they go to make the dishwashers job easier.
Review from HR Dept
Litterally we do jot have a leadship team. We have under qualified morons running around doing nothjng
The way the managers sleep with subordinates and play favorites needs to change. They also never order enough supplies for the restaurant and then we have to deal with unhappy customers. The managers could careless and don't help us deal with or solve every day problems .
Making an effort to get to know their staff without disrespect
Why do you feel undervalued and what would make you feel better about your compensation?
I don't understand the question
Better source of human resources. Adequate training
There has been times where they scheduled me for busser but never gave me my tips but everyone else thats bussing gets paid all their tips. I was a dishwasher not a busser.
Review from HR Dept
I don't get any kind of compensation and benihana is actively stealing my money at the end of every night. I didn't make a single dollar tonight in tips and the managers boyfriend made 700 dollars in tips.
Respect more your employees please
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Less distractions less complaining and less drama
Workplace needs to take harassment conplaints seriously and take an action.
Management is horrible atbthe chicago location!
Review from Sales Dept
They are too lazy to work
Review from Customer Support Dept
Being consistent and more communication from higher ups
What needs to change to make the company culture better?
I feel that everyone should get treated fairly regardless of what peoples race are we all are human beings.
Review from HR Dept
They only care white and black employees
Review from Customer Support Dept
Better management and professionalism with the management staff
Review from HR Dept
The general manager needs to learn the importance of team building and attitude adjustment. He often mentions leaving Ra and wanting to work somewhere else, which hurts the work environment for the employees. Either he changes his outlook, or I believe they should go in a different direction.
Review from Sales Dept
Take harassment reports seriously and resolve the issue for your employers.
What would you improve about your company's interview process?
They could hire people who are qualified and not just hire females they think are good looking.
More communication. No one even let me know i was hired, i just received onboarding paperwork. Weird.
Hire peopel at least not lazy, responsible their job please
Review from Customer Support Dept
They have managers interviewing for chefs and they cant even cook fried rice how are they supposed to know the standards
Review from Customer Success Dept
What's going wrong and how can it be improved?
You can stop hiring such awful managers. You could care more about your employees and their needs and stop taking our money. The corporation has enough money.
They need to improve everything
Review from Customer Support Dept
Its going to shut down eventually learn the teal way of teppanyaki
Review from Customer Success Dept
Every. Aspect. Of. This. Company.
I believe that the management staff needs to be evaluated for they have done many things to wrong their workers
Review from HR Dept
What would you most like to see improved at your company?
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