Benihana Employee Reviews
Out of 149 Benihana employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Benihana improve their work culture. The Sales team, with 70% positive reviews, reports the best experience at Benihana compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
What do you like best about the leadership team?
I have nothing good or bad to say
communication, supporting each other, being helpful
I like that they are uplifting excited willing to help you with anything and very happy and cheerful everyday
Review from Customer Support Dept
Nice folks. But need to pay close attention to treating employees better.
they care about the employees
What is the best part about your compensation package?
Would be my 401k wich im looking for
I am a part-time employee so currently I do not qualify for benefits.
I have a 401k and medical
Trying sign up now for next year
Hourly is above minimum wage.
Review from Customer Success Dept
What are some of the best things about your team?
Helpful. By any means necessary
Review from Customer Support Dept
The majority of my co workers are professional and helpful.
Review from Sales Dept
They are really sweet and kind, and very welcoming. Helpful as well.
Review from HR Dept
My coworkers are great but they all also feel devalued and no one will speak up because they don't feel it will even help. That is a very sad and unsafe thing.
My team is hardworking, helpful and intelligent
What is most positive about the culture and environment at your company?
The 50% off for employees
Just being myself and positive. And loving to go to work everyday
Review from Customer Support Dept
You meet many people from different countries
Review from Customer Success Dept
Some team members are incredibly supportive. These people make my time at work very pleasant.
Review from Sales Dept
Management is very professional and dependable!
What did you like most about the interview process?
How comfortable they made me feel
Review from Customer Success Dept
It was a long process, turns out most of what was said was a lie
It was a very fast interview. Which should have been a red flag because the only reason it was fast is because i had an experience and a great resume, but alos because they were very understaffed.
Review from HR Dept
Since I had worked with the company before they were pleased to have me return
The interview process was good
What makes you most happy at work?
I like cooking and I like to see smiles on people's face when they get through eating and enjoying the food
Review from Customer Support Dept
Everybody working together to get through the day succesfully
Everything makes me happy at work
Customer Satisfaction, teamwork, scheduled working
Being around coworkers because they are nice
What do you like best about your company?
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