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54/100
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Better Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
I enjoy interacting with my team.
I am proud to work at a good company!
Interaction with others while being challenged
I get to work from home
Helping others progress in their careers
I am most happy to go to work knowing my work can help create a positive experience for a borrower.
Flexibility to work from home for my role
Utilizing my skills to help other teams
The comfortable and empathetic approach of looking towards the employees.
Brainstorming solutions to cutting-edge issues with colleagues.
Review from Legal Dept
My team, new products constantly improving/rolling out, events, and how what we do is give people what they NEED and enable every client to achieve their home owning dream!
Review from Sales Dept
Engaging and the ability to learn each day.
Review from Sales Dept
My coworkers are amazing and I learn something new everyday.
Review from Operations Dept
I love that I am reasonably challenged every day and that I get to work with amazing people at a company I love!
Review from Operations Dept
My team and training has been so easy to talk to
Review from Sales Dept
The role itself is amazing, but ultimately it is the people and culture that I am surrounded by every day.
Review from Operations Dept
Having the confidence that any situation I encounter, whether I personally have the answers or not, I will be able to deliver excellent CS due to the overwhelming support from my team and company. The energy is always great and I feel like I get to learn something new and meet someone new every day.
Review from Customer Support Dept
Knowing I'm helping other reach their financial goals.
Review from Operations Dept
My team makes me happiest.
People, culture, opportunities - both work and non work related.
Review from Legal Dept
What's going wrong and how can it be improved?
Remove the CEO. He has tarnished the company name. People make fun of it and call it worse. I wish they were wrong.
Just look at the news and listen to your freaking employees
Transparency. Treat your people right and they will work hard for you.
Senior management needs to be changed and more qualified and experienced people should be recruited.
C-suite and senior leadership need more transparency.
Public image has been destroyed
read the news, you'll see. replace the CEO, much of the exec team and make amends to the 900 laid off
expectations are very high, given metrics cannot be accomplished in 8 hours.
Review from Sales Dept
What do you like best about your company?
Everything - I hope I can stay here for a long time
Future possibility! First company to see our industry's ills, and commit to solving them for the absolute right reason. Building a product for the consumer is exactly why they have broken all industry standards. In fact, it is stale industry standards that opened the window for Better.com!
Review from Operations Dept
The impact we make with providing a positive customer experience.
Review from Legal Dept
What would you most like to see improved at your company?
The ability to work remotely
Review from Legal Dept
Improved processes/efficiencies - which isn't uncommon at startups - I don't view it as a negative
Onboarding with emphasis towards inclusion. Meet and greets attended by Exec/Sr leadership. Mentoring program for all new employees based upon role, knowledge, and savvy.
Review from Operations Dept
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