Better Employee Reviews
Out of 2251 Better employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping Better improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at Better compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 3% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need to be replaced. They have ran this company into the ground
Understanding the market and not making rash decisions
Growing in a way that sustainable and carrying about employees
Transparency and better business decisions. The switch to SPOC was once of the worst company decisions we made.
Review from Sales Dept
Transparency, honesty, and caring for anyone else besides themselves.
Why do you feel undervalued and what would make you feel better about your compensation?
They lowered salaries, bonus, and removed benefits to turn a profit. Employees can't live like this. C-suite is getting paid mass bonuses while cutting jobs and pay of others.
Stop changing the way we are compensated for incentives. Stop changing the incentive structure every month and then changing the targets midmonth.
Review from Sales Dept
They continuously roll out new pay/bonus and then less than a week before the month ends, they change how they will pay these incentives out and continuously screw employees out of our hard earned pay.
Base compensation is fair but the commission structure is constantly changing and taking away pay from the employees every single month. The team that handles the pay don't even know how to calculate incentives.
Change in bonus structure and them doing everything to try to fix budget except adjust their own salary.
What do your coworkers need to improve and how could you work together better?
Coworkers that are left are miserable after being dragged through mud for the last 2 years.
Toxic work environment with no trust
Coworkerd wete unengaged and seened unmotivated
Dont yell. Be empathetic and actually care about customers.
we could work together better by having teams communicate more.
Review from Sales Dept
What needs to change to make the company culture better?
Sell the company and remove the c-suite
Upper management should be changed so that they do not plan out sudden lay offs in future.
Stop putting unqualified people in roles in senior leadership.
The executive does not communicate well.
Leadership clique needs to be replaced.
What would you improve about your company's interview process?
They shouldn't hire anyone while laying off hubdred.
The needed an onboarding team
First time I applied, they reached out 2 months later. 2nd time I applied, they responded within a day
We already are very good about prioritizing communication to candidates once they come onsite, however there's always room for error. For instance, I didn't hear anything from anyone for 4 weeks after my second stage. Glad I followed up 4 times. Haha!
Review from HR Dept
What's going wrong and how can it be improved?
Remove the CEO. He has tarnished the company name. People make fun of it and call it worse. I wish they were wrong.
Just look at the news and listen to your freaking employees
Transparency. Treat your people right and they will work hard for you.
Senior management needs to be changed and more qualified and experienced people should be recruited.
C-suite and senior leadership need more transparency.
What would you most like to see improved at your company?
The ability to work remotely
Review from Legal Dept
Improved processes/efficiencies - which isn't uncommon at startups - I don't view it as a negative
Onboarding with emphasis towards inclusion. Meet and greets attended by Exec/Sr leadership. Mentoring program for all new employees based upon role, knowledge, and savvy.
Review from Operations Dept