61
out of 100
Black Bear Diner Claimed Company
Black Bear Diner is a restaurant chain in the western United States which serves homestyle and "old-fashioned" comfort foods.Black Bear decor has a rustic motif with "over-the-top bear paraphernalia". It offers family meals such as breakfast, burgers, salads, and shakes. Baked goods prepared on site are offered, and some locations offer alcohol sales. read more
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Black Bear Diner Competitors
Black Bear Diner competitors include Cracker Barrel, Dennys and IHOP. Black Bear Diner ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Black Bear Diner compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
4th
Product Quality
1st
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
2nd
See Black Bear Diner Culture vs Competitors:
- 1st
Cracker Barrel62 / 100 - 2nd
Dennys56 / 100 - 3rd
IHOP53 / 100 - 4thBlack Bear Diner48 / 100
Black Bear Diner Competitors at a Glance
CEO Ratings Comparison
Black Bear Diner's CEO Score Ranks 4th
233 Employees at Black Bear Diner rate Anita Adams a 51 out of 100, which ranks them 4th below IHOP's CEO,Steve Joyce. Last rating was 12 days ago.
- 1st
Sandra CochranCracker Barrel1498 Employees at Cracker Barrel rate Sandra Cochran a 61 out of 100, which ranks them 1st out of Black Bear Diner's competitors. Last rating was 3 days ago.
- 2nd
John MillerDennys55out of 100867 Employees at Dennys rate John Miller a 55 out of 100, which ranks them 2nd out of Black Bear Diner's competitors. Last rating was a month ago.
- 3rd
Steve JoyceIHOP53out of 1001540 Employees at IHOP rate Steve Joyce a 53 out of 100, which ranks them 3rd out of Black Bear Diner's competitors. Last rating was a day ago.
Product Quality Score Comparison
Black Bear Diner Ranks 1st in Product Quality Score
49 Customers rate Black Bear Diner's Product Quality Score a 3.3/5, which ranks it 1st against its competitors.
NPS Comparison
Black Bear Diner Ranks 3rd in Net Promoter Score
58 Customers rate Black Bear Diner's Net Promoter Score a -16, which ranks it 3rd against its competitors, below Cracker Barrel. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Black Bear Diner to a friend?”.
Pricing Score Comparison
Black Bear Diner Ranks 2nd in Pricing Score
46 Customers rate Black Bear Diner's Pricing Score a 3/5, which ranks it 2nd against its competitors, below Dennys.
Customer Service Comparison
Black Bear Diner Ranks 2nd in Customer Service
45 Customers rate Black Bear Diner's Customer Service a 3/5, which ranks it 2nd against its competitors, below Dennys.
Overall Culture Score Comparison
Black Bear Diner Ranks 4th in Overall Culture Score
284 Employees rate Black Bear Diner's Overall Culture a 48/100, which ranks it 4th against its competitors, below IHOP. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Black Bear Diner Ranks 4th in Employee Net Promoter Score
250 Employees rate Black Bear Diner's Employee Net Promoter Score a -52, which ranks it 4th against its competitors, below IHOP. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Black Bear Diner to a friend?”.
Gender Score Comparison
Black Bear Diner Ranks 4th in Gender Score
24 Employees rate Black Bear Diner's Gender Score a 47/100, which ranks it 4th against its competitors, below Dennys. The Gender Score tracks how positively women rate their experience at Black Bear Diner.
Diversity Score Comparison
Black Bear Diner Ranks 4th in Diversity Score
19 Employees rate Black Bear Diner's Diversity Score a 47/100, which ranks it 4th against its competitors, below IHOP. The Diversity Score tracks how positively diverse employees rate their experience at Black Bear Diner.
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