Black Bear Diner Employee Reviews | Comparably
Black Bear Diner Claimed Company
Black Bear Diner is a restaurant chain in the western United States which serves homestyle and "old-fashioned" comfort foods.Black Bear decor has a rustic motif with "over-the-top bear paraphernalia". It offers family meals such as breakfast, burgers, salads, and shakes. Baked goods prepared on site are offered, and some locations offer alcohol sales. read more
EMPLOYEE
PARTICIPANTS
293
TOTAL
RATINGS
2458
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Black Bear Diner Employee Reviews

Out of 195 Black Bear Diner employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Black Bear Diner improve their work culture. The Operations team, with 92% positive reviews, reports the best experience at Black Bear Diner compared to all other departments at the company. The Product team offered the most constructive feedback, with 73% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Understanding... Compassionate... Their for one another

Communication And team work always helping

Those in leadership positions are incredibly knowledgable and capable at handling their teams.

Review from Operations Dept

Im an asst GM , my staff is the absolute best

There are very polite and are very caring and respectful

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

there is no communication what so ever .the store is not open by a mgr. but by an employee . we dont get our time adjusted for the lateness

Correctly identifying issues with people and their jobs

I have been here for 1 year and in that time I have seen corporate here once. That should tell you how much they care...

Understand what the meaning of leadership is

Treat employees with respect and not be passive aggressive.

What is the best part about your compensation package?

Compensation Reviews

It is paid sick days

Review from Operations Dept

Everything in the package is good

i dont know they dont talk about it yet

Employee discount is the best part

Good fun love its so much

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Hours are cut so manegment can keep their bonuses

I feel undervalued as a line cook at Black Bear Diner due to low pay and inconsistent communication from management. Despite a year of dedication, my compensation doesn't match the job's demands. To improve my satisfaction, a fair pay increase that recognizes my commitment is essential.

Servers duting the week are mistreated because out management team would prefer to hire their own family , secure their hours and mistreat the other workers who are not family.

Review from Customer Success Dept

I've been here longer than most and am cross trained and make less than new hires

Due to my language barrier everyone at work takes advantage of me. Mentally I cant handle working at the black bear located in modesto. I need someone to support me and listen to my side.

Review from Product Dept

What are some of the best things about your team?

Team Reviews

at least we can rely on each other for help .theres communication we help when need we talk about who will work on what.

My team respects my honesty

Team work always helping one of another

They are dedicated to work.

Review from Operations Dept

The teamwork is satisfactory, and helpful.

What do your coworkers need to improve and how could you work together better?

Team Reviews

working together as a team to get through that day

Cooks and management need to be respectful to others.

We have never had a meeting

Better trained customers relations and crew relationships

Review from Operations Dept

Better communication and more respect for one another.

What is most positive about the culture and environment at your company?

Environment Reviews

the co workers I work with

No drama everyone those there job everyone gets along

Those that are actually there with the pride for what they do, make it postive

Review from Operations Dept

The staff is mostly respectful to others, and the guest.

The staff. They were all great.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Empathize with others who leave so much indifference.

Empathy, and working together as a team to get everything done ...at the end of the day a restaurant is only as good as it's employees ...

Better group of people that actually care

This black bear diner needs new management.

The managers need to put in their place

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

Being accepted when I knew I had a background

It was comfortable and we were able to answer all questions from eachother with no issue.

Review from Operations Dept

I got a job right then

It was quick and i was ready to go

It went smooth without any delays very pleasant and respectful

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

To be courteous to the potential employee for hire, and honest in communication with them.

They have to be kinder and know how to listen to the interviewee, they only hire people from their own place of origin.

Not being bias based on race, gender, or enthisity

New Management would make everything a lot better. Fire the managers we have and get actual managers that want to do their job and want to work.

Lousy as ever they don't care

What makes you most happy at work?

Outlook Reviews

My coworkers and the way we work together

My schedule and hours and understanding

Over all My guest whom are patient

When I am not have to do someone elses part when they are acrually on the line and just standing there

Review from Operations Dept

Have good communication and let us work as a team.

What's going wrong and how can it be improved?

Outlook Reviews

COMMUNICATION IS KEY !!!!! Raises would be nice. so that we don't loose any more employees. less yelling

I've been told by many regulars that they never see a manager on duty. They can tell that we are stressed out because of our management team. The service themselves are not happy, terrified and disappointed every time in our schedule.

The only way i see change is to clean house from management down

When your sales are low you send people home. The people that came in for a full-time position that actually had responsibilities need to know they have a job. Is the reason why we don't get the hours because of sales is so a manager gets a bonus? Keeping employment low?

Review from Sales Dept

Everything. The manager is disrespectful and doesn't listen to his workers

What do you like best about your company?

Outlook Reviews

Clean work enviornment

What would you most like to see improved at your company?

Outlook Reviews

Nothing we are right on the right track

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