Black Bear Diner Leadership Employee Reviews | Comparably
Black Bear Diner Claimed Company
Black Bear Diner is a restaurant chain in the western United States which serves homestyle and "old-fashioned" comfort foods.Black Bear decor has a rustic motif with "over-the-top bear paraphernalia". It offers family meals such as breakfast, burgers, salads, and shakes. Baked goods prepared on site are offered, and some locations offer alcohol sales. read more
EMPLOYEE
PARTICIPANTS
284
TOTAL
RATINGS
2340
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Black Bear Diner Leadership Employee Reviews

What do you like best about the leadership team?

Those in leadership positions are incredibly knowledgable and capable at handling their teams.

Review from Operations Dept

Im an asst GM , my staff is the absolute best

There are very polite and are very caring and respectful

Review from Operations Dept

he is fine but bad training prosedures

I haven't met the entire leadership team yet

Good nice just like family

Who's ever put in charge of being the leader are usually nice people but they seem to get whatever hours they want when other people get cut. Manager is hardly ever around and everyone else is there to do the job

Review from Sales Dept

Our GM does a really good job of trying to get all employees all of the days off they need and doesn't hold it against them

Review from Sales Dept

Helpful informative always there to guide you

It should have a big vision and how to manage the floor

Review from Customer Success Dept

nothing is commendable. dysfunction and belittling all around.

Review from Operations Dept

workers are great and work together

Review from Customer Support Dept

What does the leadership team need to get better at?

Correctly identifying issues with people and their jobs

I have been here for 1 year and in that time I have seen corporate here once. That should tell you how much they care...

Understand what the meaning of leadership is

Treat employees with respect and not be passive aggressive.

I would wish that our managment team would let the hard working servers.. who put in the hours during the week, not only get get good tables on the weekends but get treated as such on the weekends. During the weekends our managers/ supervisors allow their own family to get better treatment.

Review from Customer Success Dept

Having a more understanding and respectful manager

Management needs to be replaced immediately. 2021 and there is still bullying and discrimination in the workplace.

Review from Product Dept

The store does not have a leader and they seem to keep losing them and loyal employees.

Not taking out their bad moods on staff

Learning how to communicate woth out femanding

Treating their employees with common decency

Having basic human decency to their employees

Schedules, first aid, communication between management and employees

Holding their manager and staff responsible for the hostile work environment they have created.

Not discriminating against people and hearing other sides of the story when faced with facts.

Review from Product Dept

I am pregnant and have never called out of work but once and I had a hospital note saying that I could not physically come into work. I have told them to please schedule me a little but less for I have severe morning sickness all day long. Barry is the worst manager I have ever come to know.

Review from Customer Support Dept

Hiring managers and employees based on experience and not because there friends. Hanging out with employees outside of work is a very bad look

Review from Sales Dept
BOTTOM
5%

Leadership Scores are rated in the Bottom 5% of similar size companies on Comparably

Rated Black Bear Diner Leadership the Highest

  • Tenure - Less than 1 Year
    +33%
  • Ethnicity - African American/Black
    +15%
  • Experience - 1 to 3 Years
    +9%

Rated Black Bear Diner Leadership the Lowest

  • Ethnicity - Other
    -20%
  • Experience - Over 10 Years
    -16%
  • Department - Customer Success
    -14%
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