Black Bear Diner Claimed Company

EMPLOYEE PARTICIPANTS: 284

TOTAL RATINGS: 2340

IHOP

EMPLOYEE PARTICIPANTS: 1949

TOTAL RATINGS: 17460

Black Bear Diner vs IHOP

Compare Black Bear Diner versus IHOP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 284 employees and customers of Black Bear Diner and 1949 employees and customers of IHOP.

Black Bear Diner

Black Bear Diner's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Black Bear Diner.

IHOP

IHOP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of IHOP. Their current valuation is $949.22M.

3.3/5

Product Quality

2.8/5

3/5

Pricing

2.7/5

3/5

Customer Service

2.7/5

-16

NPS Score

36%	Promoters
12%	Passive
52%	Detractors

Net Promoter Score
Winner by 5

-21

NPS Score

33%	Promoters
13%	Passive
54%	Detractors

See how Black Bear Diner compares to its competitors

Cracker Barrel

Dennys

See how IHOP compares to its competitors

Working at Black Bear Diner vs Working at IHOP

51 / 100

CEO Rating

Steve Joyce

53 / 100

CEO Rating
Winner by 2%

Black Bear Diner

Black Bear Diner doesn't have enough ratings to calculate the Team Culture Ratings.

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IHOP

Employees at IHOP rate their CEO, Steve Joyce, 53/100. This score is 2% higher than the scores of Black Bear Diner's CEO, Anita Adams. Employees in the Engineering and Design departments rate Steve Joyce the highest.

CEO Score 51

CEO Score

CEO Score 53

Overall Culture 48

Overall Culture

Overall Culture 53

-52

eNPS

-44

Gender Score 47

Gender Score

Gender Score 58

Diversity Score 47

Diversity Score

Diversity Score 57

Perk And Benefits 40

Perk And Benefits

Perk And Benefits 38

Professional Dev. 42

Professional Dev.

Professional Dev. 50

Overall Culture at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Overall Culture a 48/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Overall Culture a /100, with Engineering and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Black Bear Diner
IHOP53

Employee Net Promoter Score at Black Bear Diner vs IHOP

-52

eNPS

Black Bear Diner

51 Promoters 20%

20 Passives 8%

179 Detractors 72%

-44

eNPS

IHOP

380 Promoters 23%

158 Passives 10%

1103 Detractors 67%

Employee Net Promoter Score
Winner by %

Black Bear Diner
IHOP-44

Gender Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Gender Score a 47/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Gender Score a /100, with Marketing and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

Black Bear Diner
IHOP58

Diversity Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Diversity Score a 47/100, with Operations and Customer Success as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Diversity Score a /100, with Engineering and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

Black Bear Diner
IHOP57

Perk and Benefits Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Perk and Benefits Score a 40/100, with Product and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

/ 100

IHOP

Employees at IHOP rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

Black Bear Diner
IHOP38

Professional Development Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Professional Development Score a 42/100.

/ 100

IHOP

Employees at IHOP rate their Professional Development Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

Professional Development Score
Winner by 8%

Black Bear Diner
IHOP50

Leadership Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Leadership Culture Ratings vs IHOP Ratings based on looking at 4384 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your manager?".

Black Bear Diner
IHOP51

Compensation Culture Ratings vs IHOP

Black Bear Diner

45 / 100

Compensation Culture Ratings vs IHOP
Winner by 2%

IHOP

43 / 100

Black Bear Diner rates % higher than IHOP on Compensation Culture Ratings vs IHOP Ratings based on looking at 2980 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

Black Bear Diner
IHOP43

Team Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Team Culture Ratings vs IHOP Ratings based on looking at 2748 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

Black Bear Diner
IHOP57

Environment Culture Ratings vs IHOP

Tied

Black Bear Diner tied with IHOP on Environment Culture Ratings vs IHOP Ratings based on looking at 2526 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

Black Bear Diner
IHOP64

Sentiment Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Sentiment Culture Ratings vs IHOP Ratings based on looking at 3713 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

Black Bear Diner
IHOP53