Black Bear Diner Claimed Company

EMPLOYEE PARTICIPANTS: 307

TOTAL RATINGS: 2610

IHOP

EMPLOYEE PARTICIPANTS: 2015

TOTAL RATINGS: 17895

Black Bear Diner vs IHOP

Compare Black Bear Diner versus IHOP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 307 employees and customers of Black Bear Diner and 2015 employees and customers of IHOP.

Black Bear Diner

Black Bear Diner's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Black Bear Diner.

IHOP

IHOP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of IHOP. Their current valuation is $949.22M.

3.3/5

Product Quality

2.9/5

3.1/5

Pricing

2.7/5

3.1/5

Customer Service

2.7/5

-12

NPS Score

38%	Promoters
12%	Passive
50%	Detractors

Net Promoter Score
Winner by 7

-19

NPS Score

34%	Promoters
13%	Passive
53%	Detractors

See how Black Bear Diner compares to its competitors

Cracker Barrel

Dennys

See how IHOP compares to its competitors

Working at Black Bear Diner vs Working at IHOP

50 / 100

CEO Rating

Steve Joyce

53 / 100

CEO Rating
Winner by 3%

Black Bear Diner

Black Bear Diner doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

IHOP

Employees at IHOP rate their CEO, Steve Joyce, 53/100. This score is 3% higher than the scores of Black Bear Diner's CEO, Anita Adams. Employees in the Engineering and Design departments rate Steve Joyce the highest.

CEO Score 50

CEO Score

CEO Score 53

Overall Culture 48

Overall Culture

Overall Culture 53

-52

eNPS

-44

Gender Score 45

Gender Score

Gender Score 58

Diversity Score 44

Diversity Score

Diversity Score 57

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 39

Professional Dev. 39

Professional Dev.

Professional Dev. 50

Overall Culture at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Overall Culture a 48/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Overall Culture a /100, with Engineering and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Black Bear Diner48
IHOP53

Employee Net Promoter Score at Black Bear Diner vs IHOP

-52

eNPS

Black Bear Diner

55 Promoters 20%

20 Passives 8%

194 Detractors 72%

-44

eNPS

IHOP

391 Promoters 23%

162 Passives 10%

1141 Detractors 67%

Employee Net Promoter Score
Winner by %

Black Bear Diner-52
IHOP-44

Gender Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Gender Score a 45/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 13%

Black Bear Diner45
IHOP

Diversity Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Diversity Score a 44/100, with Operations and Customer Success as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Diversity Score a /100, with Engineering and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

Black Bear Diner43
IHOP

Perk and Benefits Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Perk and Benefits Score a 42/100, with Product and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

/ 100

IHOP

Employees at IHOP rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

Black Bear Diner41
IHOP

Professional Development Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Professional Development Score a 39/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Professional Development Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

Professional Development Score
Winner by 11%

Black Bear Diner38
IHOP

Leadership Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Leadership Culture Ratings vs IHOP Ratings based on looking at 4533 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Do you feel comfortable giving your boss negative feedback?".

Black Bear Diner44
IHOP51

Compensation Culture Ratings vs IHOP

Black Bear Diner

46 / 100

Compensation Culture Ratings vs IHOP
Winner by 3%

IHOP

43 / 100

Black Bear Diner rates % higher than IHOP on Compensation Culture Ratings vs IHOP Ratings based on looking at 3068 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Black Bear Diner46
IHOP

Team Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Team Culture Ratings vs IHOP Ratings based on looking at 2824 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

Black Bear Diner47
IHOP

Environment Culture Ratings vs IHOP

Tied

Black Bear Diner tied with IHOP on Environment Culture Ratings vs IHOP Ratings based on looking at 2584 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Do you have a close friend at work?".

Black Bear Diner64
IHOP

Sentiment Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Sentiment Culture Ratings vs IHOP Ratings based on looking at 3835 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Black Bear Diner45
IHOP53