Black Bear Diner Claimed Company

EMPLOYEE PARTICIPANTS: 302

TOTAL RATINGS: 2567

IHOP

EMPLOYEE PARTICIPANTS: 2003

TOTAL RATINGS: 17864

Black Bear Diner vs IHOP

Compare Black Bear Diner versus IHOP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 302 employees and customers of Black Bear Diner and 2003 employees and customers of IHOP.

Black Bear Diner

Black Bear Diner's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Black Bear Diner.

IHOP

IHOP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of IHOP. Their current valuation is $949.22M.

3.3/5

Product Quality

2.8/5

3.1/5

Pricing

2.7/5

3.1/5

Customer Service

2.7/5

-14

NPS Score

37%	Promoters
12%	Passive
51%	Detractors

Net Promoter Score
Winner by 7

-21

NPS Score

33%	Promoters
13%	Passive
54%	Detractors

See how Black Bear Diner compares to its competitors

Cracker Barrel

Dennys

See how IHOP compares to its competitors

Working at Black Bear Diner vs Working at IHOP

50 / 100

CEO Rating

Steve Joyce

53 / 100

CEO Rating
Winner by 3%

Black Bear Diner

Black Bear Diner doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

IHOP

Employees at IHOP rate their CEO, Steve Joyce, 53/100. This score is 3% higher than the scores of Black Bear Diner's CEO, Anita Adams. Employees in the Engineering and Design departments rate Steve Joyce the highest.

CEO Score 50

CEO Score

CEO Score 53

Overall Culture 49

Overall Culture

Overall Culture 53

-52

eNPS

-44

Gender Score 45

Gender Score

Gender Score 58

Diversity Score 46

Diversity Score

Diversity Score 57

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 39

Professional Dev. 40

Professional Dev.

Professional Dev. 50

Overall Culture at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Overall Culture a 49/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Overall Culture a /100, with Engineering and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Black Bear Diner
IHOP53

Employee Net Promoter Score at Black Bear Diner vs IHOP

-52

eNPS

Black Bear Diner

55 Promoters 20%

20 Passives 8%

190 Detractors 72%

-44

eNPS

IHOP

389 Promoters 23%

162 Passives 10%

1136 Detractors 67%

Employee Net Promoter Score
Winner by %

Black Bear Diner
IHOP-44

Gender Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Gender Score a 45/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 13%

Black Bear Diner45
IHOP

Diversity Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Diversity Score a 46/100, with Operations and Customer Success as the two departments that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Diversity Score a /100, with Engineering and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

Black Bear Diner45
IHOP

Perk and Benefits Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Perk and Benefits Score a 42/100, with Product and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

/ 100

IHOP

Employees at IHOP rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

Black Bear Diner
IHOP39

Professional Development Score at Black Bear Diner vs IHOP

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Professional Development Score a 40/100, with Operations as the department that rate their experience the highest.

/ 100

IHOP

Employees at IHOP rate their Professional Development Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

Black Bear Diner38
IHOP

Leadership Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Leadership Culture Ratings vs IHOP Ratings based on looking at 4512 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you feel comfortable giving your boss negative feedback?".

Black Bear Diner
IHOP51

Compensation Culture Ratings vs IHOP

Black Bear Diner

46 / 100

Compensation Culture Ratings vs IHOP
Winner by 3%

IHOP

43 / 100

Black Bear Diner rates % higher than IHOP on Compensation Culture Ratings vs IHOP Ratings based on looking at 3062 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

Black Bear Diner
IHOP43

Team Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Team Culture Ratings vs IHOP Ratings based on looking at 2817 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

Black Bear Diner48
IHOP

Environment Culture Ratings vs IHOP

Tied

Black Bear Diner tied with IHOP on Environment Culture Ratings vs IHOP Ratings based on looking at 2581 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

Black Bear Diner64
IHOP

Sentiment Culture Ratings vs IHOP

Black Bear Diner rates % lower than IHOP on Sentiment Culture Ratings vs IHOP Ratings based on looking at 3817 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How confident are you about the future success of your company?".

Black Bear Diner
IHOP53