Black Bear Diner Claimed Company

EMPLOYEE PARTICIPANTS: 305

TOTAL RATINGS: 2598

Cracker Barrel Claimed Company

EMPLOYEE PARTICIPANTS: 1838

TOTAL RATINGS: 18363

Black Bear Diner vs Cracker Barrel

Compare Black Bear Diner versus Cracker Barrel for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 305 employees and customers of Black Bear Diner and 1838 employees and customers of Cracker Barrel.

Black Bear Diner

Black Bear Diner's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Black Bear Diner.

Cracker Barrel

Cracker Barrel's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cracker Barrel. Their current valuation is $4.07B.

3.3/5

Product Quality

3/5

3.1/5

Pricing

2.8/5

3.1/5

Customer Service

2.9/5

-12

NPS Score

38%	Promoters
12%	Passive
50%	Detractors

-10

NPS Score

39%	Promoters
12%	Passive
49%	Detractors

Net Promoter Score
Winner by 2

See how Black Bear Diner compares to its competitors

Dennys

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See how Cracker Barrel compares to its competitors

Papa John's International

Ruby Tuesday

Waffle House

Working at Black Bear Diner vs Working at Cracker Barrel

50 / 100

CEO Rating

Sandra Cochran

61 / 100

CEO Rating
Winner by 11%

Black Bear Diner

Black Bear Diner doesn't have enough ratings to calculate the Team Culture Ratings.

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Cracker Barrel

Employees at Cracker Barrel rate their CEO, Sandra Cochran, 61/100. This score is 11% higher than the scores of Black Bear Diner's CEO, Anita Adams. Employees in the Engineering and HR departments rate Sandra Cochran the highest.

CEO Score 50

CEO Score

CEO Score 61

Overall Culture 48

Overall Culture

Overall Culture 62

-51

eNPS

-29

Gender Score 45

Gender Score

Gender Score 68

Diversity Score 44

Diversity Score

Diversity Score 62

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 57

Professional Dev. 39

Professional Dev.

Professional Dev. 63

Overall Culture at Black Bear Diner vs Cracker Barrel

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Overall Culture a 48/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Cracker Barrel

Employees at Cracker Barrel rate their Overall Culture a /100, with Engineering and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Black Bear Diner48
Cracker Barrel62

Employee Net Promoter Score at Black Bear Diner vs Cracker Barrel

-51

eNPS

Black Bear Diner

55 Promoters 21%

20 Passives 7%

192 Detractors 72%

-29

eNPS

Cracker Barrel

439 Promoters 28%

223 Passives 15%

895 Detractors 57%

Employee Net Promoter Score
Winner by %

Black Bear Diner-52
Cracker Barrel

Gender Score at Black Bear Diner vs Cracker Barrel

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Gender Score a 45/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Cracker Barrel

Employees at Cracker Barrel rate their Gender Score a /100, with Admin and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 23%

Black Bear Diner45
Cracker Barrel

Diversity Score at Black Bear Diner vs Cracker Barrel

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Diversity Score a 44/100, with Operations and Customer Success as the two departments that rate their experience the highest.

/ 100

Cracker Barrel

Employees at Cracker Barrel rate their Diversity Score a /100, with Admin and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

Black Bear Diner43
Cracker Barrel

Perk and Benefits Score at Black Bear Diner vs Cracker Barrel

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Perk and Benefits Score a 42/100, with Product and Customer Support as the two departments that rate their experience the highest.

/ 100

Cracker Barrel

Employees at Cracker Barrel rate their Perk and Benefits Score a /100, with Engineering and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

Black Bear Diner41
Cracker Barrel

Professional Development Score at Black Bear Diner vs Cracker Barrel

/ 100

Black Bear Diner

Employees at Black Bear Diner rate their Professional Development Score a 39/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Cracker Barrel

Employees at Cracker Barrel rate their Professional Development Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 24%

Black Bear Diner38
Cracker Barrel

Leadership Culture Ratings vs Cracker Barrel

Black Bear Diner rates % lower than Cracker Barrel on Leadership Culture Ratings vs Cracker Barrel Ratings based on looking at 4536 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What does the leadership team need to get better at?".

Black Bear Diner44
Cracker Barrel

Compensation Culture Ratings vs Cracker Barrel

Black Bear Diner rates % lower than Cracker Barrel on Compensation Culture Ratings vs Cracker Barrel Ratings based on looking at 3269 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Black Bear Diner46
Cracker Barrel

Team Culture Ratings vs Cracker Barrel

Black Bear Diner rates % lower than Cracker Barrel on Team Culture Ratings vs Cracker Barrel Ratings based on looking at 2933 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

Black Bear Diner47
Cracker Barrel

Environment Culture Ratings vs Cracker Barrel

Black Bear Diner rates % lower than Cracker Barrel on Environment Culture Ratings vs Cracker Barrel Ratings based on looking at 2786 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

Black Bear Diner64
Cracker Barrel

Sentiment Culture Ratings vs Cracker Barrel

Black Bear Diner rates % lower than Cracker Barrel on Sentiment Culture Ratings vs Cracker Barrel Ratings based on looking at 3841 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

Black Bear Diner45
Cracker Barrel61