Blackbaud Leadership Employee Reviews
What do you like best about the leadership team?
They are really really great
Agile and forward thinking. 100% remote was a strong strategic choice
There is so much transparency here compared to companies I've worked for in the past. I get the sense that leadership really cares about people.
Very good communication to the masses
Leadership team is very approachable and puts customers first.
Committed to excellence in innovation, and customer delight.
Review from Sales Dept
They have a true vision on how to provide the best experience for our customers. The execution has been the only thing lacking
Review from Sales Dept
What does the leadership team need to get better at?
Empowering personnel to grow. Challenging those in current leadership to be more than mediocre KPI managers. Actually facilitate an environment that marginalized identifying people feel psychologically safe and not just one where minorities are forced to present a certain way to be valued.
Just be real and tell the truth. Ask for feedback and listen. Don't make centralized decisions for all verticals.
Honestly, I cannot think of anything because nothing will change.
Making customers happy will lead to them staying, buying more, and referring others. Raising rates and fees increases revenue but doesn’t actually help customer
Listening and following through. Holding folks in the Engineering dept more accountable for missed
Review from Sales Dept
Supporting employees outside of Charleston.
Faking engagement and value proposition managers not leaders
Review from Sales Dept
Leadership needs to realize that until they fix their products and hire enough support and services to help clients adopt the tools, they can churn through a million sales people but it won't fix the actual problem
Review from Sales Dept